AT&T Client Solutions Executive 3 Retention & Development in Redmond, Washington
Client Solutions Executive 3 "CSE3" is a direct sales role. CSE3
generates existing and/or new sales to customers for the delivery of
AT&T products/services/systems and solutions to solve customer
strategic business priorities. As a tenured sales executive, the CSE3
leverages industry knowledge and expertise; coupled with a solid
understanding of the
AT&T client business needs, priorities and goals and successfully
delivers value based solutions. CSE3 is considered a strategic partner
to the client.
Key Roles and Responsibilities include but are not limited to the following:
Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.
With the assistance of support resources, identifies sales opportunities solutions for customers.
Builds and maintains a network of colleagues and customers to share information and obtain prospects.
Initiates customer contacts/visits with existing and prospective customers.
Represents the company to the account and the account to the company in all sales oriented activities.
Develops new accounts and maintaining and growing existing accounts.
Establishes and maintains productive long-term networks and relationships with customers.
Observes and participates in presenting products and services that can benefit customer needs.
Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions.
Develops responses to Request for Proposals.
Utilizes consultative selling skills to close sales within assigned accounts.
Sells in accordance with company policy, procedures and culture.
Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities.
Anticipates the customer needs and provides solutions.
Responds to customers interpersonal and business needs and ensure customer satisfaction.
Owns the account relationship and is responsible for meeting revenue objectives.
Demonstrates sustained record of sales achievement.
Effectively influences customers and diffuses potential problems.
Assists management in devising direct sales plans and strategies.
Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.
Supports the sales team through coaching or mentoring.
Assists less experienced peers.
May act as team lead when presenting products/services to existing or prospective customers.
Establishes and maintains influential relationships at all levels.
Works on highly complex projects with considerable latitude.