AT&T Client Solutions Executive 3 Retention & Development in Redmond, Washington


Client Solutions Executive 3 "CSE3" is a direct sales role. CSE3

generates existing and/or new sales to customers for the delivery of

AT&T products/services/systems and solutions to solve customer

strategic business priorities. As a tenured sales executive, the CSE3

leverages industry knowledge and expertise; coupled with a solid

understanding of the

AT&T client business needs, priorities and goals and successfully

delivers value based solutions. CSE3 is considered a strategic partner

to the client.

Key Roles and Responsibilities include but are not limited to the following:

  • Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.

  • With the assistance of support resources, identifies sales opportunities solutions for customers.

  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.

  • Initiates customer contacts/visits with existing and prospective customers.

  • Represents the company to the account and the account to the company in all sales oriented activities.

  • Develops new accounts and maintaining and growing existing accounts.

  • Establishes and maintains productive long-term networks and relationships with customers.

  • Observes and participates in presenting products and services that can benefit customer needs.

  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.

  • Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions.

  • Develops responses to Request for Proposals.

  • Utilizes consultative selling skills to close sales within assigned accounts.

  • Sells in accordance with company policy, procedures and culture.

  • Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities.

  • Anticipates the customer needs and provides solutions.

  • Responds to customers interpersonal and business needs and ensure customer satisfaction.

  • Owns the account relationship and is responsible for meeting revenue objectives.

  • Demonstrates sustained record of sales achievement.

  • Effectively influences customers and diffuses potential problems.

  • Assists management in devising direct sales plans and strategies.

  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.

  • Supports the sales team through coaching or mentoring.

  • Assists less experienced peers.

  • May act as team lead when presenting products/services to existing or prospective customers.

  • Establishes and maintains influential relationships at all levels.

  • Works on highly complex projects with considerable latitude.