IQVIA Senior Data Team Lead in Reading, United Kingdom
IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
As this role is homebased that home base can be located in any of the follow countries UK, France, Italy , Spain, Portugal , Czech Republic, Bulgaria, and Poland , you must be eligible to live and work in the country to which you are applying without visa sponsorship.
Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close-out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager, and/or a leadership role in a specific CDM task (e.g. Subject Matter Expert (SME). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.
Client Management :
Serve as primary point of contact for customer on data management deliverables; manage multiple large studies or program of studies (possibly global)
Provide leadership and senior support to DTLs on multiple large global studies/programme of global studies
Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
Lead direct negotiations with customer, e.g., timelines, financial, process, resources
Maintain strong customer relationships
Ensure open communications with customer and Quintiles management to independently manage and meet contractual obligations
Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables; provide training and development on data management expertise to junior team members
Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders
Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
Serve as the escalation point for unresolved data issues; independently work with client data managers, vendors, internal team members for resolution
Ensure appropriate resources are assigned to meet project deliverables
Create and/or review and sign-off on all data management plan (DMP) documents;
Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW
Implement proactive quality management plans across multiple projects/programmes/customer account. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
Continuously look for opportunities to improve service; develop and work with team to implement plan to re-organise and drive change (possibly across a customer account)
Ensure timely follow-up and resolution of compliance issues
Serve as Subject Matter Expert (SME) - Provide leadership and expertise in a specific CDM task or technology
Serve as customer site lead for one or more customers
Train and mentor junior DTL staff in DM expertise; may coordinate the work of more junior DTL staff
Independently maintain internal tracking databases and systems
Financial Management/Business Development Support:
Ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW)
Independently manage SOW/budget - Review financial reports on a monthly basis and participate in project reviews as requested - Identify out of scope tasks and track change orders to completion Participate in pricing discussions across customer account
Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing
Independently support RFP process (review RFP documents, pricing, attend bid defense)
Independently bring process improvements and solutions to the CDM team/CDM department
Lead a focus team or global or local best practice team
Communicate lessons learned and/or present in CDM workshop(s)
Manage the development and implementation of new technology or tool
Present at professional conferences and/or publish articles in professional journals
Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions
Perform other duties as directed by the functional manager
REQUIRED EDUCATION KNOWLEDGE, SKILLS AND EXPERIENCE :
Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and in depth Data Management experience, which should include experience of having been CDM project lead;
Previous experience and proven competence in managing delivery of multiple global trials through full DM life-cycle (i.e. large trials of at least 1000 patients)
Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology)
Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently
Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology
Knowledge of operating procedures and work instructions and the ability to apply them in practice
Knowledge of Good Clinical Practices and relevant regulatory guidelines
Excellent communication, interpersonal, customer service, and teamwork skills
Excellent organizational and problem-solving skills
Excellent project management skills
Ability to work independently
Comprehensive understanding of clinical drug development process
Ability to establish and maintain effective working relationships with coworkers, managers and customers
Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.
Forge a career with greater purpose, make an impact, and never stop learning.
At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.
Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.
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