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CDW Inside Solution Architect- Data Center Solutions in Raleigh, North Carolina

The Inside Solution Architect-Server & Storage focuses on supporting Account Managers by assisting them with the sale of solutions related to Server & Storage. The Inside Solution Architect-Server & Storage builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them.

The Inside Solution Architect-Server & Storage develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business.

Key Areas of Responsibility

Technology Leadership

  • Educates Account Managers by conducting short training classes on Server & Storage products

  • Explains features, benefits, and technical specifications of Server & Storage products and solutions

  • Explains conceptually how Server & Storage technologies are installed and implemented for customers

  • Designs solutions for primary technology products and services

  • Contributes to the team’s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Server & Storage

  • Attends mandatory partner trainings

  • Attain role level certifications

Sales Support

  • Follows up and responds to questions regarding registrations and closed deals, and escalation needs

  • Monitors and renews service maintenance contracts

  • Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold

  • Registers and manages customer proposals in partner registration systems

  • Produces quotes and BOMs

  • Creates quotes for high priority RFPs and/or assists with RFP content

  • Produces sales forecast reports

  • Reviews quotes and orders for accuracy


  • Discusses solutions at a conceptual level with customers and potential customers

  • Explains the solutions features and benefits

  • Explores additional sales opportunities through new service maintenance contracts and renewals

  • Advises Account Managers on pricing

  • Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals

  • Develops and maintains a basic Territory Plan; adjusts quarterly for past performance and future expectations

  • Responds to requests from customers and Account Managers to respond to customers’ needs

  • Participates in CDW events on business-focused technology solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Lync) and in person


Minimum Qualifications

  • Associate’s Degree or equivalent work experience

  • 2-year minimum sales experience

Other Required Qualifications

  • Proficient in Microsoft office applications

  • Ability to travel up to 20% of the time

  • Proven success and experience selling technologies solutions and services

  • Knowledge and proven success of engaging and working with sales teams

  • Ability to execute on territory goals and metrics

  • Ability to adapt and change to the business needs of the practice and team coverage model

  • Strong interpersonal and presentation skills, including consulting skills

  • Strong oral and written communication skills

  • Strong passion for learning and teaching others

  • Proven group presentations skills

  • Motivated and self-starting

  • Ability to think creatively and come up with proactive ideas that will increase sales

  • Strong problem solving skills

  • Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Preferred Qualifications

  • Bachelor’s Degree

  • Proven success and experience selling technologies solutions and services to small business, enterprise or global customers

  • Technical Accreditations and/or Certifications:

  • Active accreditation from leading Server & Storage partners

Inside Solution Architect- Data Center Solutions

* Raleigh, NC *