Ferguson Enterprises, Inc. Customer Service Representative Concierge in Portland, Oregon
Customer Service Representative (CSR)
Ferguson is seeking a Customer Service Representative who wants to provide excellent customer service to our customers. Ferguson offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic call center team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!
As a Customer Service Representative Concierge in a call center environment, you will work to support customers.
Navigate through multiple computer applications with speed and accuracy.
Work with customers professionally and politely
Provide troubleshooting assistance to customers
Accept and implement coaching and feedback in order to achieve individual and team performance goals.
Maintain a high level of world class customer service and professionalism to a wide range of customers.
Bubbly, enthusiastic can do attitude
Ability to accept and implement direction and on the spot coaching in an open environment
Ability to use feedback in order to achieve individual and team performance goals.
Previous Call Center experience desired
Medical, Dental, Vision, Short/Long Disability, 401k, Life available
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson is a top-rated national wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes far beyond the plumbing industry. We're a diverse distributor with business in multiple industries including waterworks, fire and fabrication, HVAC/R and more. Our customer-first approach has contributed to our growth from a local distributor to a national company with nearly $17-billion in annual sales. With more than 27,000 associates at over 1,400 locations, we take pride in providing world-class products and services to our customers.
Ferguson Enterprises, Inc.
- Ferguson Enterprises, Inc. Jobs