Rexel USA Inside Sales Representative in Port Charlotte, Florida
Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate. Assists outside sales personnel by processing priority transactions. Sells, markets, promotes, demonstrates products and increases business through product sales to new customers and through additional sales to existing customers. Prospects for new accounts within a specified geographical territory.
Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources. Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements, and preferences. Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
Coordinates and directs employee teams to assist in large customer projects and high tech automation issues. Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets. Other duties as assigned.
Achieves and maintains technical capabilities at required levels, attends customer seminars, schools, and special promotions and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge.
Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
Able to meet deadlines.
Excellent attendance record required.
Able to work overtime as needed.
Skills, Knowledge, and Education
High school diploma or two-year technical degree or more preferred.
Customer oriented and motivated with excellent communication, organization, and problem-solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Strong leadership and organizational skills.
Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence.
Product and application knowledge essential.
Experience with construction sales desired.
Equivalent experience in the industry with a strong sales background will be given serious consideration.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to effectively communicate with customers and staff to make an accurate assessment of customer and branch needs.
Ability to verify and calculate figures such as cost, commissions, credit, rebate, and profit, understand and interpret financial data and reports and balance sheets.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to use sound judgment and problem-solving skills to analyze customer, branch and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.
The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required Monday through Friday or within normal business hours. The employee will be required to travel to different locations nationally. Employee may be required to work overtime, and occasional Saturdays and Sundays.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, handle, or feel, required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This is a high stress and fast-paced environment.