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UnitedHealth Group Per Diem Patient Admitting Registrar - Phoenix, AZ in Phoenix, Arizona

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

As Per Diem PatientAdmitting Registrar , we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

We are seeking an energetic candidate for our Admitting Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e- benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co-payments, patient liabilities and entering all necessary information into the hospital computer system.


  • Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

  • Obtaining Benefits and Insurance verification

  • Point of Service Cash Collection, Co-Pays, Deductibles and Coinsurance

  • Accurate Computer Data Entry

  • Scanning

  • Registering and Pre-Registering Patients for Emergency, Elective and Scheduled Cases

  • Working with various systems including the Patient Registration and Electronic Medical Record

  • Flexibility to work at either location (Phoenix or Glendale location)

Required Qualifications:

  • High School Diploma / GED (or higher) OR 10+ years of equivalent working experience

  • 1+ years of Customer Service related experience

  • Experience utilizing a computer on a daily basis including Microsoft Word (ability to create, copy, edit, send & save documents) and Microsoft Outlook (ability to create, copy, edit, send & save correspondence)

  • Ability to work day shifts, Monday through Friday, within the operating hours of the site (7:00am - 5:00pm)

Preferred Qualifications:

  • Insurance Benefits experience and / or knowledge

  • Cerner / MS4 experience

  • Bilingual in English and Spanish

  • 1+ years of experience within Admissions and / or Registration (Hospital setting, Medical

  • Office or Clinic) or some college experience

  • Knowledge of medical terminology

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Patient Registration, Admitting, Front Office, insurance, hospital, patient billing, physician office, pre - registration, registrar, customer service, office