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UnitedHealth Group OptumCare HIM Representative - Phoenix, AZ in Phoenix, Arizona

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

The HIM Representative is responsible for operational processes related to entering clinical documentation into the Electronic Medical Record. This person will support Health Information Management Department operational processes by collecting and preparing documentation for entry into the Electronic Medical Record (EMR); scan and index clinical documentation under supervision; provide customer services via phone and fax.


8041 N. Black Canyon, Phoenix, AZ

Primary Responsibilities:

  • Ensures that paperwork is properly scanned and indexed into the Electronic Medical Record

  • Minimum of daily scanned documents is 600 pages

  • Faxes stat requests for records to other facilities

  • Scan and file all imported and paper documents

  • Prepares / documents request for Release of information to Ciox

  • Answer incoming calls for the H.I.M Department

  • Responds to patient enquires related to Release of Information: assist patients with questions about their medical records

  • Participates in quality assurance audits and other initiatives as directed by management

  • Perform other projects and duties as related to clinical area as requested

  • Ensures HIPAA and legal guidelines are followed in all interactions with patients and in handling of the health record

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High school diploma or equivalent

  • 1+ years of experience with HIM terminology

  • Proficient computer skills (Expected to learn how to use EPM, Touchworks, NextGen ICS and other clinical software within the first year)

  • Basic knowledge of HIPAA guidelines is important to representing the Health Information Management Department work to patients and other clinical staff

  • 10-key skills

  • Black Canyon based position with the possibility to cover three other locations in the Phoenix area (Steingard, Moon Valley and Deer Valley) as needed

  • Access to reliable transportation that will enable you to travel to client / patient sites

Preferred Qualifications:

  • Successful completion of HIPAA and related legal seminars

  • 1+ years of experience as a Medical Records Clerk

  • Organizational and time management skills

  • Astute attention to detail and excellent communication skills, both oral and written

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: medical records, CIOX, health, HIPPA, EMR, Optum, Phoenix, AZ, Arizona