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The Children's Hospital of Philadelphia Medical Secretary II Radiology in Philadelphia, Pennsylvania

MAIN - Main Hospital Req ID: 28936.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Shift: Days.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Employment Status: AF - Active - Regular - Full Time.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; JOB SUMMARY.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Under the direction of the Program Manager, performs advanced secretarial, clerical and administrative services for the program, and supporting the interdisciplinary team..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; JOB RESPONSIBILITIES.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Manages incoming telephone calls for multiple providers and other staff members by answering and routing calls appropriately, taking messages accurately, and providing routine information to callers promptly and courteously..and.nbsp; Discerns urgent calls and acts on them appropriately..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Answers 90% of telephone calls within three (3) rings..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Records accurately and thoroughly all telephone messages, detailing the caller s name, caller s telephone number, and reason for call..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Keeps up to date on all providers.and.nbsp; schedules with the awareness of when to route the calls directly to the provider and when to take messages..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Places telephone messages immediately in the designated telephone slots or areas..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * For patient calls, collects accurate and detailed information and updates patient chart when necessary..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Provide back-up to answer other phone lines as needed..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Type letters, medical reports, and memoranda, and related materials as requested according to department and hospital procedures..and.nbsp; Word processed materials include clinical dictation, correspondence, grants, grant reports and tables, protocols/reviews, outlines and slides for lectures, parent education material and other correspondence and forms as needed..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Compose written correspondence according to instructional guideline or departmental and hospital policies..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Edit and proofread written correspondence, offering suggestions and making changes where appropriate..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Maintains clinical data base capturing demographic and clinical information on all patients..and.nbsp; Assists to develop statistical reports from data base for periodic grant or management reports..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Organizes and maintains clinic medical records..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Prepares outpatient chart for new patients..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Assures patient charts are ready and up to date for patient appointment. Organizes patient chart to include all necessary information..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Completes demographic information on flow sheet in chart..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Copies and files appointment letters on chart..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Requests x-ray or lab reports prior to clinic and assures that they are available in the chart..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Performs routine chart analysis in order to make certain charts are in compliance with standards..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Makes certain charts are filed after patient appointment..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; * Closes chart on inactive patients after all reports and other appropriate information is filed in the