Comcast Business Voice Analytics Co-op in Philadelphia, Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Program Overview

The Comcast Cooperative Educational Program (Co-op) immerses students into the daily operations of a contemporary media and technology company while working side-by-side with Comcast's top innovators. Designed for students whose curriculum allows for a cooperative learning track, the co-op becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. Throughout the experience, there is opportunity for exposure to mentorship and professional development while having some fun along the way.

Role Overview

The Comcast Business Voice Co-op will join a fast-paced product organization focused on delivering innovation to our products while maintaining the life cycle of a nearly $1.4-billion-dollar portfolio. The Co-op position will assist leadership with analytics that will help guide overall strategic vision from a product development standpoint to producing monthly reports allowing the team to report out on the health of the business.

Co-op responsibilities include but are not limited to:

-Assist in compiling monthly performance reports

-Evaluate data gaps, open requests for improvements and manage implementation

-Review statics on usage of key self-service system and UCAAS tools

-Manage monthly new product KPI communications

-Participate in quantitative competitive analysis

Preferred Qualifications

-Currently pursuing a Bachelor's degree from a United States-based college or university that has a cooperative learning track

-Available to work 40 hours per week for 6 months starting April 1st,2019

-Preferred Majors: Business Analytics, Management Information Systems

-3.2 minimum cumulative GPA preferred

-Proficiency in Microsoft Office; particularly, Excel.

-Experience in software or app development a plus

-Strong communication skills

-A motivated and well-organized self-starter.

-Close attention to detail and ability to thrive in a fast-paced environment.

-Strong interest in the telecommunications, cable and media industries.

-Ability to work on a team.

-Authorized to work in the United States of America

-Comcast is an Affirmative Action/EEO employer M/F/D/V

Core Responsibilities:

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Comcast is an EOE/Veterans/Disabled/LGBT employer