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UnityPoint Health Oncology Care Specialist in Peoria, Illinois

Our team members are the compassionate core of who we are and how we serve. Every day we strive to live out our vision statement of “Best outcome every patient every time” through living out our FOCUS values of Foster Unity, Own the Moment, Champion Excellence, and Seize Opportunities.

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation’s fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Oncology Care Specialist

UnityPoint Health-Methodist Campus

Shift: Full-time /40 hrs per week Mon-Fri 8:00A-4:30P


The Oncology Care Specialist partners with patients, families, the multidisciplinary team, and community resources to provide well-coordinated, timely, compassionate, exemplary, multidisciplinary care throughout the continuum in an organized and time conscious manner. The Oncology Care Specialist also facilitates timely access to appropriate healthcare and resources for patients and their families all while maintaining active communication among all medical staff, interdepartmental staff, external customers, etc. to ensure barriers to care are removed. The Oncology Care Specialist is also responsible for coordinating and developing the lung screening program in conjunction with the Department Director.

Coordinates the care and experience of our Oncology patients through the cancer care continuum.

  • Schedule appointments with health care specialists and support services for the Oncology patient

  • Assist patients in accessing cancer care and navigating healthcare systems

  • Work to improve the timeliness from diagnosis to treatment for patients by identifying organizational barriers to care

  • Use organization, time management, problem-solving, and critical thinking to assist patients efficiently and effectively

  • Initiate efficiently securing appointments for patients in an effort to decrease patient outmigration/increase patient retention

  • Set up appointments with the financial counselors

  • Build trust by being accessible, accurate, supportive, and acting within scope of practice

  • Perform administrative duties accurately and efficiently

  • Support a smooth transition of patients across screening, diagnosis, and into active treatment, survivorship, and/or end-of-life care, working with the patient’s clinical care team

  • Arrange transportation as needed for patients

Interacts with staff, physicians, patients and families, and internal and external departments/offices to ensure customer satisfaction.

  • Communicates with ancillary departments to define and resolve specific problem areas and ensure continuity in patient care

  • Demonstrates ability to work effectively with others and promote good interpersonal rapport among others

  • Demonstrates win/win attitude & problem solving skills

  • Regularly seeks input from physicians regarding satisfaction with level of patient care and/or quality concerns

  • Demonstrates support for departmental and institutional leadership

  • Participates actively in Oncology departmental meetings and committees to promote the Oncology Program and actively seek feedback for improvement

  • Participate in interprofessional teams to provide patient- and population-centered care that is safe, timely, efficient, effective, and equitable

  • Participate in outreach and marketing to employed and independent providers to ensure they are familiar with the services provided

  • Maintains confidential information

Coordinates and leads the development of the lung screening program

  • Evaluates all lung screening orders for eligibility criteria

  • Analyzes the EPIC workqueue with lung screening orders on a daily basis

  • Effectively communicates with patients to determine if they meet the eligibility criteria for a lung screening

  • Thoroughly tracks all lung screening patients in electronic navigation software in a consistent, organized manner

  • Ensures all monthly lung screening reminder letters are sent to patients

  • Communicates effectively with referring providers/their offices regarding patient eligibility for a lung screening

  • Monitors lung screening patients to ensure compliance with follow-up recommendations from lung screening

  • Reviews, processes, and records follow-up recommendations from lung screenings

  • Coordinates any follow-up recommendations for further diagnostic workup with the ordering provider’s office

Basic UPH Performance Criteria

  • Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

  • Demonstrates ability to meet business needs of department with regular, reliable attendance.

  • Employee maintains current licenses and/or certifications required for the position.

  • Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

  • Completes all annual education and competency requirements within the calendar year.

  • Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance


  • Bachelors degree preferred

  • Some college in related field or direct and applicable work experience


  • 3-5 years of experience working in a healthcare setting preferred


  • LPN, CMA, MOA, CHES certification(s) preferred

  • Demonstrate basic knowledge of medical and cancer terminology

  • Demonstrate basic knowledge of health system operations

  • Demonstrate proficiency in Microsoft Office

  • Advanced reading skills

  • Advanced writing skills

  • Advanced oral skills

Requisition ID: 2019-66044

Street: 221 NE Glen Oak Ave

Name: 5020 UnityPoint Health Methodist Medical Center

Name: Methodist Cancer Inst- MMCI

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 1st

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