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U.S. Bank First Party Fraud/ Credit Abuse Prevention Manager - Multiple Locations in Owensboro, Kentucky

Responsible for managing, monitoring and coordinating first party fraud/ credit abuse risk projects for credit, and business credit card products. Responsible for fraud detection strategy and develops risk rules, tools and procedures used to evaluate and control fraud risk, and analyzes the potential profit/loss impact on the assigned product line of changes in risk management strategies. Conducts and/or oversees complex first party fraud risk analysis on credit, and business credit card products to develop fraud mitigation strategies and processes. Develops and maintains systems to support reporting and analytical requirements. Develops predictive detection rules or models using statistical techniques. Monitors strategy and model performance and adjusts as needed to maintain performance at department goals. Comprehensive to expert level of knowledge of all departmental data sources, and of fraud risk and operations management associated with the product lines. Generally requires a Bachelor’s degree (Master’s preferred) and seven to ten years of related experience. The incumbent is individual contributor position.

ESSENTIAL FUNCTIONS:

  1. Manages the fraud risk management strategies and elements of credit, and business credit card products, including synthetic fraud, first pay default, payment abuse, bust-outs, collusion fraud.

  2. Responsible for the development, implementation, maintenance and analysis of first party fraud rules and strategies. Develops and maintains the analytical framework and support systems needed for continuous revision and monitoring of exiting strategies.

  3. May develop and maintain databases and programs to support reporting requirements.

  4. Identifies fraud risk, customer impact, and potential problems within a product line.

  5. Provides expertise and consultation regarding first party fraud issues and gives advice and guidance to product managers.

  6. Provides first party fraud loss forecasting and develops fraud policies and processes.

  7. Works closely with other areas of the organization such as product management, first party fraud operations, and other customer contact centers to ensure proper development and installation of fraud identification and tracking systems.

  8. May work with product management, marketing and sales teams to support new product development, methodologies, channels and strategies to meet customer needs, maximize profitability and minimize first party fraud risk.

  9. Develops and monitors fraud strategies, and validates synthetic fraud detection criteria for credit card applications.

Qualifications:

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of applicable experience

Preferred Skills/Experience

  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

  • Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls

  • Considerable knowledge of Risk/Compliance/Audit competencies

  • Strong process facilitation, project management, and analytical skills

  • Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs

  • Excellent presentation, interpersonal, written and verbal communication skills

  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations

  • Applicable professional certifications preferred

Job: Risk/Compliance/QC/Audit/Fraud

Primary Location: Pennsylvania-PA-Horsham

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 190019445

Other Locations: United States

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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