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Kelly Services Customer Service Representative in Owensboro, Kentucky

One of our top customers, is currently seeking Mortgage Associates for long term contract positions with the possibility of an ongoing extension . These positions are located in Owensboro, KY

By working for our client, you will be exposed to a large global company (listed on the NYSE), work for a financially stable fortune 500 company and, work in a fast-paced corporate environment and be an integral part to the Financial Services Team.

Your responsibilities will include (but not limited to):

  • Responsible for providing high quality telephone customer service to customers

  • Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges

  • Account maintenance and researching customer problems that couldn't be resolved during initial contact

  • Multitasking and ability to remain within compliance of government regulations are a must

Skills and Qualifications:

  • At least one year of clerical/ customer service skills

  • High School Diploma or equivalent

  • Excellent customer service and communication skills.

  • Ability to quickly gain knowledge of all assigned products and to solve problems rapidly

  • Good keyboard, phone, and PC skills using word processing and spreadsheet software

  • Effective sales and referral skills

  • Call Center experience preferred

In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:

  • Competitive pay

  • Paid holidays

  • Year-end bonus program

  • Recognition and incentive programs

  • Access to continuing education via the Kelly Learning Cente r

*Important information : This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, please use the “SUBMIT RESUME” button below to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position ( parisjm@kellyservices.com ). Your resume must be received via the _“SUBMIT RESUME”_ button included within*

Why Kelly ® ?

At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

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