University of Wisconsin Oshkosh System Administrator in Oshkosh, Wisconsin

System Administrator

Apply nowJob no:496737

Work type:Full-time

Location:Oshkosh

Categories:Non-Instructional Academic Staff

Working Title:System Administrator

Official Title:Information Processing Consultant

Employment Class:Non-instructional Academic Staff

FTE:1.0

Compensation:$50,000 - $55,000

Terms of Employment:Fixed-Term Renewable

Position Summary:

This position reports directly to the Director of IT Infrastructure, deploying and maintaining operating system configurations, software, and customizations used by IT Staff and the campus community. Work assignments require knowledge of server technologies, operating systems, configurations, and tools as well as understanding of basic network protocols.

Responsibilities include planning, recommending, and implementing systems on a multi-protocol campus-wide network. The systems include commodity and specialized hardware, software, servers, and security systems. The automation systems are valuable to the institutional mission, where problems will adversely impact large or critical groups of constituents and potentially the entire campus.

The successful candidate will have exceptional oral, written, interpersonal, organizational, time-management, proofreading, and customer service skills; the ability to communicate with diverse constituents; and the willingness to work independently, as well as part of a collaborative team. This position requires the ability to manage multiple deadlines, projects, and priorities with attention to detail and exceptional accuracy; show excellent judgment, including sensitivity to personal and confidential information; and demonstrate flexibility and the ability to adapt to ongoing change. Good work habits, such as attendance, punctuality, accountability, thoroughness, and resourcefulness are essential for this position.

This individual works with only general guidance and supervision, demonstrating a high degree of mastery, reliably, and consistently in a variety of complex situations. The individual must be able to synthesize multidimensional knowledge of a wide range of tools, protocols, and platforms; analyze and solve new and complex problems; and design solutions under general oversight. The person in this position may be expected to lead projects and answer questions from others with less experience.

Responsibilities

A. Analyze, design, implement desktop automation solutions (50%)

  • Maintain and continually research best practices in infrastructure administration and automation.

  • Recommend changes to current and future implementation of technologies related to automation.

  • Consult with technical staff to determine appropriate technology solutions to meet unit needs.

  • Recommend specific hardware and software to meet unit needs.

  • Assist on the review of server-based policies for relevancy and current needs.

  • Participate in continuation of operations related to data centers and system recovery.

  • Build and maintain macOS images utilizing Apple deployment methods.

  • Package applications, create device profiles, and develop scripts to provide automated deployment of software and settings to end users.

  • Test new macOS releases to confirm current deployment solutions are sufficient.

B. Maintain Apple imaging infrastructure services (30%)

  • Manage permissions and authentication associated with shared resources.

  • Monitor and maintain day-to-day server operations including operating system updates, backups and malware protection.

  • Monitor and maintain server-related services, such as virtualization, file storage, and encryption.

  • Develop emergency backup and recovery procedures for institutional server configurations.

  • Coordinate the installation and maintenance of server updates with users and staff.

  • Diagnose and resolve complex problems as they relate to the institutional server infrastructure.

  • Maintain system documentation and communicate system changes to technology staff.

  • Maintain and ensure availability of centralized, decentralized and remote network services.

  • Follow change control standards and protocols to maintain reliability, redundancy, and security.

  • Maintain best practices and compliance for data protection and security of privileged/protected information.

C. General Administrative (20%)

  • Inform the Director of IT Infrastructure of automation issues.

  • Exchange ideas and acquire knowledge from local and remote colleagues.

  • Train staff members in the use of institutional infrastructure resources.

  • Maintain technical expertise through professional development.

  • Perform other work related tasks as assigned.

Qualifications

Required:

  • High school diploma or equivalent at time of application.

  • Strong knowledge of building and deploying operating systems and applications in the macOS and/or Windows platforms.

  • Demonstration of experience with:

  • using scripting for automation.

  • deploying macOS to clients via automation.

  • packaging applications, settings, and user defaults.

  • creating and deploying of macOS settings via property lists (plist) files.

  • managing iOS devices.

Preferred:

  • Associate degree or higher in computer science, information systems, technology or a related experience.

  • Experience using Bash, Python, Perl, Ruby etc.

  • Experience with PHP.

  • Knowledge of Apple School Manager to communicate with an MDM.

  • Knowledge of Active Directory and macOS integration.

  • Knowledge of Appleā€™s profile manager to create mobile configuration files.

  • Experience creating iOS profile configuration and management, .mobileconfig profiles.

  • Proficiency in the use of server administration tools such as Apple deployment toolkits, imaging and configuration software.

  • Experience designing, planning, and managing complex server infrastructure environments.

  • Experience working with server hardware configurations including redundant systems for memory, power, cooling and data storage

  • Proficiency in server administration equivalent to a minimum of 2 years of experience

  • Strong orientation to customer service for a diverse community.

  • Ability to work in a team environment.

  • Strong attention to detail and follow-through.

  • Demonstrated communication skills both oral and written that are professional, effective, sensitive and clear.

  • Certifications in related disciplines.

To Apply:

Applicants must submit thefollowing documents using the online application:

Cover letter, resume, and contact information for 3 references

UWO is committed to building a culturally diverse employee workforce and strongly encourages women, minorities, individuals with disabilities, and veterans to apply.

For questions regarding your application and additional options to apply, contact Human Resources atrecruitment@uwosh.eduor 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by March 1, 2019 are ensured full consideration.Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Advertised:13 Feb 2019Central Standard Time

Applications close: