Georgia Employer ROUTE DRIVER in Norcross, Georgia

Krispy KremeID: 2019-8305# of openings 3Job Locations US-GA-NorcrossPosted Date 02/06/2019Department CPGOverviewOverview of PositionThe Route Driver is responsible for daily delivery of fresh Krispy Kreme Doughnuts on a designated route. This includes, providing accurate and timely delivery of the product to customers, utilizing all available tools to reconcile delivery in compliance with specific retailer processes and merchandising product to maximize sales per establish customer planograms. A successful Route Driver will perform all duties in accordance with company policy, standards or established procedures. A commitment to safety, teamwork, a clean, professional appearance, customer-focused behaviors and a high energy level are critical to success in this role.ResponsibilitiesPrincipal Duties and ResponsibilitiesSafety and SanitationComply with all safety and sanitation standardsMaintain good personal hygieneMaintain a clean and neat uniform at all timesDrive safely and abide all appropriate traffic rules and regulationsMaintain a clean vehicle at all timesMaintain clean sales displaysUse good judgment and avoid risk taking while operating a company vehicleReport all moving violations and accidents involving injury or property damage immediatelyCustomer ServiceGreet customer representatives in a courteous mannerEstablish relationship with appropriate receiving staff at each accountPromptly, professionally and appropriately address any customer complaints, concerns and inquiriesHandle difficult customer situations professionallyResponsible for notifying supervisor of any customer complaints/concerns and action takenSet-up and maintain sales displays to ensure that they are positioned in appropriate locations and clean at all timesProvide daily feedback to Supervisors on observations of product mix and inventoryMaintain accurate inventory of orders and returns and inventory of carryover as requiredUtilize provided tools on daily basis (i.e., handhelds, POG diagrams, etc.)Operate automated computer hand-held invoicing/sales data equipment where applicableExecute product promotions to maximize salesProduct DeliveryLoad delivery vehicle with appropriate product counts and varieties for the daily delivery scheduleSafely drive and operate the delivery vehicleDeliver accurate product orders to customers by the agreed upon delivery timeOperate within established standards for timely and efficient deliveryRemove out of date product each delivery date and issue appropriate creditsSecure proof of delivery per account requirements to allow for collection of account receivables (i.e. - store stamps, POD documents, etc)Load out of date product and empty racks and trays into vehicle for return to work siteTrack returns and dispose of out of date product according to company policyDeliver and stage empty trays and carts at worksite according to company standardsVehicle MaintenanceUtilize the Vehicle Inspection and Damage Report process to perform routine maintenance checks as requiredKeep company vehicle cleanPerform basic maintenance such as checking the oilReport any vehicle maintenance concerns promptly and directly to a supervisorProfessionalismUphold an ethic of teamwork with fellow employeesMaintain a sincere, courteous and respectful demeanor with all Krispy Kremers, vendors, and customersWork with management and supervision to improve performance and implement new initiativesOther duties as assignedQualificationsEssential Skills and ExperienceMust meet Krispy Kreme driving standards (21 years of age and three year clean driving)Pass a pre-employment drug screen, criminal background check and Motor Vehicles ReportAbility to drive and operate delivery vehicle safely for considerable amounts of time in various environmental conditionsOrganizational skillsBasic math skillsAbility to read and writeStrong interpersonal skillsHigh School Diploma or E