Citigroup North America Cash Concentration Product Manager- VP in New York, New York
The Prod Perf Mngmt Sr Specialist is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
The Product Performance Management Senior Specialist partners across product disciplines, assists in managing the overall performance of a given product suite and monitors performance drivers for the products and portfolios
This position may mentor and coach team members that is responsible for supporting ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Implements performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions
Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Gathers market intelligence and develops market sizing studies and models to identify the attractiveness of particular markets segments and product offerings. Defines and analyzes sector trends, opportunities and issues
Represent customer needs and provide strategic direction on product development features, functionality and overall competitiveness
Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
Build consensus and awareness of value proposition throughout the organization and key partners
Participates in and prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
Refines and produces sector-specific marketing material that will arm sales force with the tools necessary to grow Citi’s business
Manage product risk and control, documentation, credit, legal and regulatory risk, and manage transactional P&L through business drivers, and profitability ratios
Analyzes vertical/product specific P&L's to ensure goals are being met
Participates in/facilitates product discussions with partners in asset distribution, legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions
Involved in coaching and training of new recruits and mentor other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
6-10 years of experience
Level of expertise and demonstrated experience in Product Management and/or Product Development discipline
Experience in and understanding of logistics or Industrial verticals with e-commerce solutions preferred
Ability to make complex judgments and to provide solutions based on sophisticated analytical thought comparing and selecting complex alternatives
In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Experience with and confidence in delivering presentations to clients and senior managers
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Time Type :
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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