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Citi Fraud Risk Group Manager in New York, New York

The Fraud Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team.


  • Leads and provide subject matter expertise over advanced analytic projects for fraud detection analytics using multivariate statistical approaches, such as using decision trees to develop and optimize detection rules, design processes and computer codes to simulate and evaluate performance of the detection strategies. Based on the analytic output design, modify risk mitigation strategies that can be deployed in the fraud detection system.

  • Provides subject matter expertise including mathematical risk modeling on developing the Independent Fraud Risk Team’s Fraud Risk Assessment application (proprietary software).

  • Provides business and functional requirements, approves of the development document, conduct user tests, and educates the application’s users.

  • Ensure fraud performance is commensurate to the company’s quantitative and qualitative Fraud Risk Appetite Framework.

  • Provides specialized analytics and management insights to the fraud risk senior management on policy compliance and aggregated risk measurement.

  • Develops and adopts a Statistical Forecasting framework for extrapolating Fraud Losses for annual business planning purposes.

  • Provides Analytic subject matter expertise for Fraud Quality Assurance Reviews.

  • Provides expertise in fraud modeling and conduct technical validations for Fraud Models.

  • Develops and hosts analytic trainings for the company’s fraud managers and analysts.

  • Performs other duties and functions as assigned

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 10+ years of relevant experience of which at least 5 years with credit / fraud policy analytics and development, preferably on a card portfolio.

  • Candidate must have 2+ years of people management / leadership experience

  • Predictive modeling, including decision trees, logistic regressions and machine learning models

  • Statistical analysis using SAS programming software. Experience with R / Python is a significant plus


  • BA/BS Degree with specialization in Business, Statistics, Engineering or Economics. Master’s degree preferred

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.