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Citigroup CPB Business Risk - Law Firm Group GRC/MCA Lead (VP) in New York, New York

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic private banking platform and client base awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the business through managing complex projects and deliverables. Provides advice and counsel related to the front office, service operations, technology or operations of the business.

The LFG GRC/MCA Business Risk lead role is within the Citi Private Bank, North America’s Business Risk and Control team, which is part of the broader North America Chief Operating Officer (COO) organization. This position is responsible for understanding Regulatory, Policy, AML/KYC requirements and product and business functions to effectively manage and advance Citi Private Bank’s Managers Control Assessment (MCA) processes. The LFG MCA lead will be responsible for leading activities, risks and controls, applicable structure, execution and tracking of the MCA Governance Entity (MGE), Assessment Units, including the execution and documentation of all testing, meeting material preparation and leading of all quarterly and annual risk assessment reviews. The individual will be tasked with leading strategic initiatives that support the organization’s ability to grow through client acquisition and deepening client relationships, while effectively managing risk as an outcome of streamlined solid business and functional processes, which includes control testing. This role serves as a key liaison to various senior Citi Private Bank business leaders, Consumer and ICG leaders, 2nd and 3rd lines of defense, and regional contacts, applying in-depth knowledge of Citi Private Bank’s products and services within and across the broader regulatory frameworks. The role requires an ability to manage a complex set of responsibilities while remaining engaged at all detailed levels of an implementation; requires an individual with in-depth business risk & controls experience with an analytical and creative mindset and an ability to focus on the big picture while driving the execution of detailed plans.

Responsibilities:

  • Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.

  • Establishes quarterly, annual (and ad-hoc, as needed) control process reviews across underlying assessment units and partner units to evaluate and assess overall control efficacy; determine areas of opportunity and drive change through automation and simplification.

  • Works closely with control and business partners on findings and makes recommendations on improving practices.

  • Manage and participate in various regulatory and strategic initiatives focused on ensuring compliance and strengthening control processes

  • Develops procedural implementation and change management process with appropriate teams to ensure proper governance and controls exist.

  • Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.

  • Conducts internal testing of various assessment unit key control processes to ensure effective control environment.

  • Monitors exceptions to drive appropriate process, procedure or technology changes through identification of drivers of exceptions.

  • Leverages data to examine impacts to Customer Experience and Regulatory breaks defining plans and executing against action plans.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years relevant work experience in Business Risk & Controls

  • GRC/MCA, MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.

  • Ability to organize and facilitate reviews with senior stakeholders and control partners

  • Consistently demonstrates clear and concise written and verbal communication skills

  • Effective organizational influencing skills required.

  • Excellent problem solving skills Ability to see the big pictures with high attention to critical details

  • Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at https://www.citigroup.com/citi/accessibility.html .

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To view the EEO Policy Statement CLICK HERE at http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf .

To view the Pay Transparency Posting CLICK HERE at https://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf .

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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