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LCMC Health Patient Care Technician - Telemetry / MedSurg - Full Time - Day Shift in New Orleans, Louisiana

Job Summary: This job description is intended to describe the general nature and level of the work being preformed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC/Touro Infirmary reserves the right to amend and change responsibilities to meet organizational needs as necessary.

POSITION SUMMARY: The purpose of this job is to accurately perform the order transcription process and to handle receptionist and clerical duties.

POSITION DUTIES: Facilitates and maintains a safe environment for patients and others.

  • Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently, and legally. Including, but not limited to: Transcribing orders; Initiating, assembling, and maintaining charts; and Receptionist duties.

Collaborates with interdisciplinary team members to identify actions to ensure orderly operation of the unit and improve patient care.

  • Demonstrates care and concern for customers by striving to meet their expectations. Follows HIPAA guidelines. Seeks supervision or assistance when unable to perform effectively or safely, independently. Uses interpersonal-communication strategies with individuals that are intended to achieve desirable/acceptable outcomes/responses and perceptions of satisfaction by those involved. Enters supply room(s) on nursing units as needed to perform necessary job functions. Refrains from manipulating or removing any intravenous fluids that are stored in the area.

Contributes to continuity of patient care.

  • Complies with established hospital/departmental/personnel policies. Documents consistent with established guidelines.

JOB SPECIFICATIONS: Education: Required: High School Diploma or equivalent
Preferred: Clerical training

Experience: Preferred: 1 year of related experience

Licensure: Basic Life Support/CPR

Skills: Ability to: transcribe orders; prioritize; utilize computer; handle chart processing; maintain a variety of logs; file; and, handle multiple tasks. Knowledge of: medical terminology; communication techniques; order transcription process; computers; telephone etiquette; role in emergency; confidentiality (HIPAA); patient rights; infection control procedures; chart order/maintenance; and, standards and policies.

Touro Infirmary is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law.