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American Express Manager - Account Development (AIA) in New Jersey

The GCS US Large Market Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with annual sales of $300M . This Manager, Large Market Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of up to approximately 10 accounts ranging across various industries.

Job Responsibilities: * Must be able to probe client to understand needs; then have the knowledge and savviness to discuss business to business solutions that fit those needs. * Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCP value proposition * Engage, develop and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives * Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities * Interface with various divisions of American Express to develop and implement customized and strategic account plans * Achieve portfolio growth and retention targets * Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders * Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions * Use the Challenger Selling Model as a guide to teach clients, problem-solve, and tailor sophisticated commercial card solutions (Corporate Card, Purchasing Card & B2B Solutions) * Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth * Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients * Identify and develop relationships with decision-makers within client organizations to influence program management and growth.

Seeking a minimum of 5 years prior strategic relationship management and/or sales experience within financial services. Ideal skill set includes the following:

· Influence & persuasion o Uses appropriate interpersonal styles and communication methods to gain acceptance from clients for a plan or product o Utilizes innovativeness to overcome complex internal and external client barriers, enabling desired outcomes

· Strategic thinking o Seeks to understand clients' opinions, positions, and emotions to solve problems and negotiate mutually-beneficial outcomes o Proactively focuses on results, outcomes, and achievements, anticipating and overcoming obstacles as they arise

· Client enablement o Uses strong client relationships to establish a positive rapport and together brainstorm new ways to meet client objectives o Teaches clients to resolve non-strategic issues independently using available resources, including self-service tools

· Financial acumen o Understands clients' operational and financial factors and uses this knowledge to drive Expansions/ incremental CV growth o Collects, analyzes, and evaluates client and internal metrics, data, and benchmarks to determine actions and solutions

· Consultative approach o Uses appropriate questions to help clients clarify their needs and gain understanding of how to best deliver value o Proactively provides expertise on policies, benchmarking, and recommendations to reduce costs and drive efficiencies

· Relationship-focus o Combines a depth of payment expertise with a consultative approach to build clients’ trust and fuel their success o Responds to appropriate client issues rapidly and effectively and ensure delivery of prompt and expert service to clients

Individual Qualifications/Requirements: * Financial services experience is a must * Experience managing growth Travel & Entertainment and Business 2 Business portfolios consisting of clients with $300M annual sales revenue * Strong excel and power point presentation is a must * Strong financial acumen a must; ability to understand and read Profit and Loss statements/reports * Experience building (and deepening) new client relationships across a client’s organization * Experience providing account servicing and management * Prior knowledge in the strategic sales process of growing an existing client base * Sell with integrity, in alignment with compliance and internal partner business requirements * Experience with CRM tools preferred * Bachelor’s Degree preferred * Virtual Office Experience preferred * Must meet w/ clients at least 6 times per month * Must reside in the Northern/Central New Jersey area

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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Title: Manager - Account Development (AIA)

Location: * New Jersey*

Other Locations: US-Connecticut, US-New Jersey

Requisition ID: 19007072

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