UnitedHealth Group Business Operations Coordinator - New Hyde Park, NY in NEW HYDE PARK, New York

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work.SM

The Business Operations Coordinator will obtain accurate records, patient demographic and insurance information in the billing and PAI systems for multiple units. Works on multiple platforms to obtain benefit verification and authorization from insurers to facilitate prompt and appropriate payment for hospital services. Collects payments and educates patients about the Financial Assistance program.

If you’re looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It’s an opportunity to do your life’sbest work.℠


  • Utilizes PAIsystem to complete complex elective, urgent and / or preregistration work listsof accounts

  • Contactsinsurers to verify patients’ insurance benefits, utilizes insurance websitesand other means of electronic insurance verification (HDX) to obtain allinformation necessary for securing patient accounts. (Coordination of benefits,benefit coverage / limits, copay / deductible amounts, and authorization.)

  • Securesauthorizations for admissions and procedures when necessary

  • Communicatesprofessionally and courteously with patients and family members while obtainingor clarifying demographic information and / or insurance benefits and / orfinancial responsibility

  • Communicatesthe hospitals collection policy and collects self - pay and copay obligations

  • UtilizesHealth Pay 24 to collect payments

  • Educatesuninsured / under insured patients about the financial assistance program

  • Insures highquality information is recorded in systems at all times

Required Qualifications:

  • High School Diploma / GED (or higher)

  • Must be able to work a flexible schedule to meet departmental needs

  • 1+ years of experience in a front end (insurance verification, pre - registration and patient intake) and / or back end (billing, process claims and account collections) medical setting

  • Experience with Microsoft Word (create and edit documents) and Microsoft Excel (general spreadsheet navigation / data entry)

  • Ability to work a 5 day shift schedule between Monday to Sunday of 37.5 hours per week, which can include Monday - Friday 10 am to 6 pm and if scheduled on weekends and / or holidays 8 am to 4 pm

  • Ability to work overtime as needed

Preferred Qualifications:

  • Knowledge of medical terminology, and a broad understanding of medical insurance laws and guidelines, insurance policy, coverage types, hospital billing procedures and payment policies

Soft Skills:

  • Ability to communicate well and effectively interact with patients and families

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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