Trinity Health Computer Operations/Access Administrator in Maywood, Illinois

Monitors Information Technologies (IT) system and network status for LUHS systems. Logs issues and escalates as needed. Responsible for basic tasks of user access administration for network and enterprise information systems.

Position Requirements:

Minimum Education:

Required:High School Diploma plus training acquired through work experience or education

Preferred:Associates Degree

Specify Degree(s):Computer-related

Residency:N/A

Minimum Experience:

Required:1-2 years of previous job-related experience

Preferred:N/A

Provisions user access. Analyzes, troubleshoots, and resolves basic

and simple access issues within defined service level agreements.

Monitors and logs system uptime for critical server and network

systems

Documents system and network outages and escalates to Tier 2 and

Tier 3 support as needed

Contributes to the maintenance of documentation and knowledgebase

articles

Ensures adherence to LUHS policies and requirements relating to

access to and security of the computer operations area and server

room. Receives requests from people who want to enter restricted

areas and allows access as appropriate

Responsible for monitoring and documenting air conditioning, water

alarm, fire alarm, and power protection systems (UPS) in the computer

operations area

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Job Number: 00119708

Location: Maywood, IL

Organization Name: Loyola University Medical Center

Facility: LUHS-Loyola University Medical Center

Employment Type: Full time

Hours: 40