UnitedHealth Group Healthcare Revenue Cycle Analyst – Long Island, NY and Indianapolis, IN (Local Telecommute) in Long Island, New York

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.

The HealthcareRevenue Cycle Analyst – Long Island, NY and Indianapolis, IN (Local Telecommute) is a healthcare revenue cycle subject matter expert with experience in multiple functional areas such as patient access, revenue integrity, and patient financial services. The Healthcare Revenue Cycle Analyst will work collaboratively with the client management executive, OAS operational leader, and client leadership to identify client and OAS areas of operational improvement using data analysis and industry best practice knowledge in revenue cycle.


  • Coordinate and complete projects across various functional areas

  • Be able to complete projects on time and within budget

  • Monitor and track project statuses, reporting back to project teams and leaders

  • Be a valued contributor to the Performance Improvement and Operations teams

  • Provide analytical support to the Performance Improvement, Operations, and Client Management teams

  • Perform root cause analysis when determining areas of opportunity to improve performance excellence

  • Be able to interpret data and anticipate changes in client performance based upon information gleaned from the client, operations management, operational observations and the client management executive

  • Identify, analyze, and interpret trends or patterns in complex data sets

  • Coordinate and be responsible for the development and distribution of client reporting at a cadence and frequency defined by the client management executive

  • Work collaboratively with the OAS Exchange Team regarding data / metric needs

  • Be prepared to make operational and strategic recommendations to leadership, the client management executive and operations management teams using data driven analytics and process / system knowledge

  • Identify client accomplishments / barriers in achieving operational excellence

  • Work collaboratively with the client management executive and operational leader in the management and development of client action and performance improvement plans

  • Perform operational process reviews, documenting findings using toolkit360 tools

  • Maintain communication with team and key stakeholders

  • Escalate potential risks / issues identified to project stakeholders and leadership

  • Make presentations to leadership and project teams on project updates, expected results, and findings

  • Provide explanation and interpretations of data within area of expertise

  • Grow to understand and represent Optum technology and services and how they will improve client operations

  • Manage work plans, project tasks, and assignments in accordance with budget

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 2+ years experience in healthcare revenue cycle or clinical setting

  • Analysis experience using analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy to relay process improvement plans back to client

  • Proficient with Microsoft Office Word (creating and editing documents), Microsoft Excel (general spreadsheet navigation, date entry and analysis), Microsoft PowerPoint (creating and editing slides for presentations) and Microsoft Outlook (email and calendar)

  • Must be local or within a commutable distance to either Long Island, NY or Indianapolis, IN office locations since will be required to work out of those local offices per business needs / requirements


  • Bachelor’s Degree (or higher)

  • Experience with patient financial services

  • Experience with accounts receivables and denials management

  • Advanced Microsoft Excel skills (pivot table, writing macros, data analytics)

  • SQL (writing and executing queries)

  • Proficient with Microsoft Project (designing and organizing project plans) and Microsoft Visio (design and illustrate process flows)

  • Experience leading projects and teams

  • Prior experience identifying data trends and issues

  • Experience with Epic Practice management software

  • Strong experience in statistics and using statistical packages for analyzing datasets

Soft Skills:

  • Is a critical thinker

  • Has advanced analytical skills

  • Able to communicate and navigate effectively across a matrix organization

  • Customer service focused

  • Ability to probe, analyze, synthesize, and articulate complex subject matter so it can be easily understood back to client

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: healthcare revenue cycle, clinical, statistics, statistical packages, root cause analysis, Long Island, NY; Indianapolis, IN, Microsoft Project, data trends, Ambulatory