DaVita Medical Group Medical Receptionist in Long Beach, California
HealthCare Partners Temporary Staffing Unit is seeking a Medical Receptionist in our South Bay locations. Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
Greets patients and directs them to appropriate departments
Answers multiple phone lines; directs calls and takes messages as needed
Verifies patient information and insurance eligibility; collects payments
Directs patients to complete forms and processes patient-related paperwork
Informs provider’s assistant of no shows and cancellations
Makes follow-up appointments for patients and calls patients to confirm appointments
Contacts “bumped” patients and reschedules appointments as appropriate
Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned Education:
Minimum: 1 or 2 years of post-high school education or a degree from a two-year college.
Minimum: Experience working with the public
Preferred: Over 1 year of experience and up to and including 3 years of experience
Experience in medical reception and customer service
High school diploma, G.E.D. or equivalent. Includes special certification required for specific jobs.
Medical Assistant certification preferred.
Up to and including 1 year of experience.
Experience working with the public.
DaVita Medical Group
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