Mayer Brown LLP Learning & Development Trainer (4 or 5 days per week) in London, United Kingdom
Mayer Brown is one of the world’s leading business law firms with offices in key financial centres across the Americas, Asia, Europe, Middle East and an association with Tauil & Chequer Advogados, in Brazil. We serve many of the world's largest companies, including a significant proportion of the Fortune 100, FTSE 100, DAX and Hang Seng Index companies together with global leaders in major industries.
To advance our position as one of the world’s leading international business law firms we build close relationships with our clients in order to serve them more effectively across our global platform. As a major financial centre for international business and commerce, London lies at the very heart of our global vision.
We encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. We are also committed to managing our impact on the environment and our London office is ISO 14001 certified. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.
Purpose of the role
The role offers the opportunity to be fully involved in learning and development operational tasks, from preparing and maintaining training programmes and schedules and co-ordinating training projects, through to identifying the training needs of the business and designing, facilitating, delivering and evaluating programmes.
Working with the Head of Learning & Development and the Learning & Development Co-ordinator to ensure that training and development interventions are aligned with the needs of the firm. The Learning and Development Trainer will be expected to:
Schedule the annual learning and development professional skills programme for the firm;
Manage the Professional Skills Course for trainee solicitors;
Respond to business needs to design and deliver appropriate learning and development interventions ensuring solutions are fit for purpose whilst balancing the wider firm's needs;
Design and deliver a wide range of professional skills based learning and development courses, workshops and programmes;
Design and implement proactive communication plans to ensure that learning and development initiatives are communicated effectively to target populations;
Draft calendar invites, emails and course summaries;
Identify and evaluate the applicability of new learning and development interventions developed by other organisations or providers;
Evaluate learning and development programmes for effectiveness and make recommendations for improvements;
Create and produce reports from the learning management system as required;
Liaise with the Heads of Business Services and the Head of Learning & Development to scope and understand the training needs of business services staff;
Liaise with the L&D Co-ordinator and the Secretarial Services Manager to scope and understand the training needs of secretarial staff;
Manage specific programmes (such as our Apprentice Programme) and Development Centres, as required;
Support the learning and development team's Apprentice, ensuring they are supported and exposed to relevant work required as part of their Apprenticeship programme;
Liaise with external training providers and other departments regarding courses and training interventions;
Support the Head of Learning & Development in developing the client and alumni training offering;
Assist the Head of Learning and Development with information for reports;
Assist with ad hoc projects as required.
Educated to degree level standard or equivalent;
Desirable but not essential: Myers Briggs Type Indicator (MBTI) and / or DISC PPA qualified and coaching qualification or experience
Skills & Experience
A proven track record of developing and implementing learning and development initiatives, preferably in a professional services environment, which have contributed to achieving business objectives;
Demonstrate experience of professional skills training design and delivery through a range of delivery options;
Be well organised with strong project management, facilitation, decision-making and problem-solving skills and excellent attention to detail;
Have excellent oral and written communication skills and be able to build and maintain strong relationships at all levels of the firm;
Ability to provide a range of solutions when faced with challenges;
Experience of working with a learning management system;
Proficient in using MS Office PowerPoint, Word and Excel.
Be positive and proactive, discreet and with the utmost integrity;
A motivated individual who demonstrates accountability for their own development and who thrives on owning initiatives and delivering outcomes to continuously stretch themselves;
Flexible in terms of design and delivery style, credible and happy to tailor presentations to the audience;
A quick, adaptable learner comfortable with change and continuous improvements in training and ways of working;
Good listening skills and keen to add to and develop their own skills;
Ability to work on their own but also able to work well with other team members in order to achieve common goals.