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Marriott Franchise Revenue Manager in London, United Kingdom

Job Number 19145883

Job Category Revenue Management

Location Europe Office - London, Barnard's Inn, 86 Fetter Lane, London, Greater London, United Kingdom VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

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POSITION SUMMARY

  • The Franchise Revenue Manager will report to the Senior Franchise Revenue Manager.

  • Responsible for overseeing and co-ordinating the revenue management functions and inventory strategy for Franchise hotels across all brands, in alignment with agreed core deliverables.

  • Responsible for providing ongoing support and training to the Europe based Franchise hotels.

  • Responsible for understanding and communicating various Revenue Management philosophies as they pertain to brand and/or geographic strategies (Europe).

  • Responsible for communicating and educating the hotels on proper pricing, competitive positioning and restrictions as recommended by Marriott’s Revenue Management Systems, and the impact that they may have on the hotels’ revenue strategies.

SCOPEE

  • Location requirements:The franchise revenue manager is to be located at the London, Fetter Lane office.

  • Language Requirements:High proficiency (speaking, reading and writing) in English is required.

  • Travel Requirements:There is a 35% business travel required.

EXPECTED CONTRIBUTIONS

  • Understand and deliver against Franchise Revenue Services’ initiatives and philosophies at all times.

  • Consistently deliver a set of focused core deliverables to contracted properties.

  • Conduct on-site systems diagnostics audits and provide consistent recommendations.

  • Deliver training to various team members at contracted properties, ensuring hotel responsibilities are clear and manageable.

  • Utilise Marriott’s Revenue Management Systems, Processes and Tools to ensure that revenue and profit are maximised.

  • Training of others on Marriott’s Revenue Management Systems, Processes and Tools.

  • Analyse competitive performance through the use of market share tools and make recommendations to the hotel.

  • Communicate weekly system-generated transient forecast to hotel team.

  • Conduct weekly Sales Strategy calls with General Manager and key property staff to educate and evaluate pricing and inventory strategies.

  • Ensure that the hotel(s) sales strategies are effectively implemented in the inventory systems, managing room authorisations, rates and restrictions.

  • Ensures compliance and participation in relevant eCommerce channels.

  • Execute pricing through High Performance Pricing, to include promotions, programs, and packages.

  • Ensure retail rates are evaluated through One Yield’s Retail Pricing Optimizer and updated based on changes in demand, product, or competitive positioning

  • Ensure retail price parity is executed across all booking channels

  • Effectively communicate brand specific revenue management philosophies as they pertain to One Yield recommended strategies.

  • Communicate brand philosophies to the on-property staff, ensuring understanding and monitoring compliance where appropriate.

  • Perform ad-hoc revenue tasks and analysis as directed by Senior Manager, Franchise Revenue Services.

CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED

Successful candidates should possess knowledge and experience as follows:

Skills and Knowledge

Possesses ability to build and maintain strong relationships with key stakeholders.

  • Previous experience with Franchise hotels and across a variety of brands would be useful however is not essential.

  • Possess excellent knowledge of Marriott’s Systems (MARSHA, One Yield and property management systems)

  • Has excellent knowledge of revenue management concepts, tactics and processes.

  • Has excellent analytical skills and the ability to make recommendations based on that analysis.

  • Possesses strong deductive reasoning.

  • Possesses attention to details and follows through to conclusion.

  • Has strong communication skills, both verbal and written.

  • Possesses strong organisational skills in tasks management.

  • Is able to work independently in a multi-task environment.

  • Is customer focused and enjoys problem solving.

  • Is able to make sound decisions with minimal supervision.

  • Experience with multiple brands.

  • Demonstrates ability to influence change and decisions.

Education or Certification

  • College Degree preferred or equivalent experience.

  • Previous revenue management experience (+3 years)

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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