Trinity Health Software Asset Management Analyst in Livonia, Michigan
The position will provide analysis, functional support, and maintenance of the System wide IT Asset Management lifecycle process. Responsible for reporting and analyzing TIS hardware and software assets and providing proper tracking and review of software license agreements. Provides assistance in analyzing and resolving hardware and software asset issues and problems. Work activities require operational knowledge of supported TIS Asset Management processes and the ability to analyze and facilitate asset management issues in order to meet the customer business needs. Maintains software library and license management servers. Works closely with TIS colleagues involved in Asset Management processes across Regional Health Ministries and geographic locations.
Bachelor's degree or a minimum of two (2) years related experience. Certified IT Asset Manager (CITAM) or Certified Software Asset Manager (CSAM) certifications a plus.
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Analyzes and recommends IT asset life-cycle management including procurement, deployment, monitoring, auditing, validation, tracking, expense and use reporting, and disposal.
Analyzes and recommends policies and procedures for tracking IT assets and opportunities for maximizing or exploiting unused or partially used assets to achieve full efficiency and ROI from company resources.
Analyzes and provides recommendations regarding inventories and usage monitoring of all IT assets in accordance with Trinity Health security policies.
Maintains software license management servers in order to ensure the appropriate licensure.
Interfaces with and assist various management and staff in order to enforce Asset Management software and hardware standards, policies and procedures.
Creates documentation and reports for multiple audiences including internal department, all levels of management and customers.
Develops customer client relationships effectively to support customer business needs.
Interfaces with other support teams or customers in gathering information, coordinating delivery dates, establishing necessary processes and coordinating problem resolution.
Works with the Configuration Management team to ensure reconciliation of Asset Management data to Configuration Items within the ITSM CMDB.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Job Number: 00110186
Location: Livonia, MI
Organization Name: Trinity Health
Facility: SO - Trinity Health System Office
Employment Type: Full time