Roush Enterprises LLC Regional Field Service Engineer - Western Region - 13300 in Livonia, Michigan

This job was posted by : For more information, please see: ROUSH CleanTech, the latest company within the Roush family, focuses exclusively on alternative fuels and the promotion of clean transportation alternatives. Bringing 40 years of automotive expertise to the alternative fuels marketplace, our focus is on developing the most innovative and reliable alternative fuel solutions for Ford medium-duty vehicles and Blue Bird school buses.By designing, engineering, manufacturing and assembling quality alternative fuel systems, ROUSH CleanTech offers a seamless operational experience while lowering a vehicle's environmental impact and a fleet's operating costs.ROUSH CleanTech has an immediate need for a Regional Field Service Engineer for the western region, with a solid mechanical background and strong customer service skills. The Regional Field Service Engineer would interface with our network of service centers and customers on a regular basis, on the phone, via e-mail and in person. Our ideal applicant will have a strong ability to listen to customers with an emphasis on relating to concerns and providing appropriate and well-timed responses. They will be responsible for meeting with, developing relationships with, and training new and existing service centers in their region of responsibility. A qualified Regional Field Service Engineer will also be: well organized, task-oriented, able to demonstrate strong follow-through, be willing to travel, and possesses a strong technical automotive understanding. This remotely-based position is within the West Region, and will likely cover the following states: CA, OR, WA, UT, NV, AZ, CO, MT, WY, NM, AK, HI, and ID. Qualifications: High school diploma or equivalent with 5+ years of automotive technician/mechanic experience -OR- Associate's degree in automotive engineering/automotive technology (or related) with 1+ year of automotive technician/mechanic experienceDemonstrated experience diagnosing, troubleshooting, and repairing late-model engine related drivability concernsRegional Field Service Engineer must be proficient with OBD scan toolsMust be willing and able to travel up to 75% when neededRegional Field Service Engineer must be able to prepare written technical reportsDemonstrate professionalism and interact with all levels of employees and with customersAble to demonstrate proficient computer skills and use of MS Office programsMust have excellent verbal and written communication skillsRegional Field Service Engineer must have own toolsMust have valid driver's license and clean driving recordPreferred Skills: Experience in classroom instruction, presentation skills and hands-on training deliveryExperience as an electrical mechanic or a dealership mechanicExperience with liquid propane gas (LPG) and/or compressed/liquid natural gas (CNG/LNG)Experience with Ford IDSPossess a current U.S. passport or ability to obtain passport once hired