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Lancaster General Health Phlebotomy Educator-Lancaster General Hospital (32hrs/week, 1st shift) in Lancaster, Pennsylvania


Lancaster General Hospital

Cost Center

5090 LAB-Phlebotomy

Supervisory Organization

Lab- Phlebotomy





The Phlebotomy Educator is essential in providing standards for phlebotomy services within and throughout the Penn Medicine Lancaster General Health organization. This position will serve as a resource to the organization by establishing basic guidelines and provide support to inpatient and outpatient phlebotomy services, and coordinate with nursing and/or patient care assistants who provide phlebotomy services.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Teach the phlebotomy standards in a classroom setting.

  • Post and maintain schedules, plan, record, and credit attendance.

  • Stay up to date with current phlebotomy standards such as CLSI , CAP, and other accrediting bodies, and disseminate updated information to appropriate departments when needed.

  • Participate in operations requiring compliance, licensure, and safety standards.

  • Responsible for quality assurance and process improvement programs pertaining to phlebotomy procedures and processes.

  • Identify problems and training gaps, and propose corrective action implementation in a timely manner.

  • Provide supplemental training and continuing education regarding phlebotomy best practices.

  • Collaborate regarding new policies, equipment, technological implementation, or procedural modification.

  • Assist the department supervisor/manager in monitoring employee performance and competence.

  • Perform duties as a Phlebotomy Technician.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

  • Serve on committees and task forces as requested within the department and throughout the organization to ensure standardization, consistency, and competency.

  • Train, educate, and facilitate other safety training alongside the Safety Officer within the Phlebotomy Department.

  • Perform projects and duties assigned within the department.



  • High school/GED graduate.

  • Phlebotomy certification and/or clinical certification .

  • Combined three (3) years phlebotomy experience in an inpatient or outpatient setting.

  • One (1) year phlebotomy teaching or training.

  • One (1) year experience with basic keyboarding, and office setting equipment.

  • Strong communication skills.


  • Support or technical leadership experience in a clinical setting.

  • Phlebotomy Instructor certificate.

  • Associate or Bachelor Degree.

  • Proficiency with MS Word, Excel, and PowerPoint.


Attention/Concentration: The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others.

The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

New Learning and Memory: The following level of ability is essential for the jobholder to learn and retain material.

A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.

Problem Solving, Reasoning and Creative Thinking: The following level of ability that is essential for the jobholder to think (in order to solve a problem) by combining two or more elements from past experience or imaginative thought.

The position deals with issues or problems that often require thoughtful reasoning before arriving at approaches or solutions. Some independent thought, planning or origination of options and solutions is necessary. The individual must have the ability to apply principles of reasoning and problem solving to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

APTITUDES: The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act.

Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.


Equipment/Tools: Computer, Phone, Copier, Printer, Fax, Office Supplies, Diagnostic Equipment

Software: Microsoft Office Products, Phlebotomy Channel website, other business-related software applications


Rarely 0-10%; Occasionally 11-35%; Frequently 36-70%; Continuously 71-100%

Body Position/Movement :

  • Sit: Frequently

  • Stand: Frequently

  • Walk: Frequently

  • Bend: Frequently

  • Push: Rarely

  • Pull: Occasionally

  • Kneel/Squat: Rarely

  • Reach: Rarely

  • Twist: Occasionally

  • Balance: Occasionally

  • Climb: Rarely

Lifting: Degree of physical exertion is : Light , exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Sensory Abilities specifically required:

  • Vision

  • Hearing

  • Touch/Feeling



Position involves exposure to the following harmful elements:

  • Bio hazardous Waste

  • Blood borne Pathogens

  • Chemicals

Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

Penn Medicine Lancaster General Health, at a member of the University of Pennsylvania Health System (Penn Medicine), at is a 631-licensed bed not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (in partnership with Kindred Healthcare) . Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region . Pennsylvania College of Health Sciences is a private, co-educational, Middle States-accredited four-year college offering a variety of associate and baccalaureate degree and certification programs in healthcare.

A four time designated Magnet hospital for nursing excellence, Penn Medicine Lancaster General Health has been recognized regionally and nationally for clinical excellence and patient safety; and ranked nationally by U.S. News & World Report as one of the nation’s best hospitals in 2015-16 in three specialties. It is also one of only seven hospitals in the country with all of the following distinctions:

5 Star Rating on Hospital Compare

Healthgrades America’s 50 Best Hospitals 2017 at

Leapfrog Hospital Safety Grade A

US News List of High Performing Hospitals at

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