Trinity Health Clinical Coordinator (RN) - LaGrange Dermatology in LaGrange, Illinois

Coordinates and maintains daily operational activities in the practice. Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying the service excellence goals of care, concern, respect and cooperation. As a contributing member of a health care team, functions in the role of patient advocate for patient-related care issues as well as serves as champion for patient safety in the clinical environment. Recognizes and consistently applies knowledge of Loyola's 14 Forces of Magnetism.

Patient Assessment - Functions in the role of patient advocate by being

in the position of initial contact for patient-related issues. Clarifies and

implements physician orders and provides direct care as prescribed by

the physician (Magnet Force #12). Recognizes symptoms and establishes

priorities consistent with patient's condition (Magnet Force #9).

Documents patient's physical and emotional status in order to address

patient needs appropriately (Magnet Force #'s 5,6).

Patient Care - Reviews and evaluates plan of care, obtains information

from patient and/or family, and adds to plan of care as appropriate

(Magnet Force #'s 2,6). Collaborates with other members of the health

care team to promote efficient patient care (Magnet Force #'s 10,11,13).

Provides for the physical, cultural and psychosocial needs of the patient

and family. Integrates evidence-based practice and professional

standards whenever possible. Serves as a champion for patient safety by

continually observing and monitoring the clinical environment and

assuring that safety goals and standards are considered when providing

care in the practice setting.

Communication - Performs required documentation and communicates

in a competent and effective manner to meet patient and/or family needs

and regulatory requirements. Protects confidentiality of patient's Personal

Health Information (PHI) (Magnet Force #'s 3,8,13). Assures appropriate

and effective communication between members of the healthcare team.

Practice Management - Provides input to manager in preparation of

budget to ensure appropriate fiscal and human resource management.

Demonstrates and fosters good customer service skills to promote

optimal patient satisfaction. Assists management in promoting and

developing marketing activities to ensure continued practice growth and

market share. Participates in community promotional activities. Maintains

a collaborative relationship with physicians in the practice to optimize

efficient operations. Serves as a liaison between physicians and practice

staff as well as with other departments for problem resolution.

Quality Improvement – Establishes and monitors quality assurance

activities in the practice to comply with organizational expectations for

providing high-quality, effective service. Utilizes time and resources

effectively to promote quality and cost outcomes. Assists in developing

site-specific administrative guidelines to guide practice operations, and

participates in division quality projects and initiatives. Serves as a clinical

expert by reporting patient related issues and concerns directly to the

manager and medical director. Assumes an active role in maintaining site

preparedness and compliance with guidelines and standards as defined

by regulatory agencies (ie. The Joint Commission, Illinois Department of

Public Health) (Magnet Force #'s 1,7).

Triage - Handles nurse-directed telephone calls from patients and seeks

appropriate input and direction from the physician or functions from

signed protocols if applicable.

Staff Supervision & Professional Development - Oversees clinical, clerical

and ancillary support personnel and functions. Monitors daily staff work

schedules and makes staffing adjustments as needed. Provides input and

assists manager in preparation of support staff performance reviews.

Assists staff in developing personal goals and objectives. Participates in

hiring, orienting, training, counseling and work improvement plans for

support staff. Demonstrates personal accountability for professional

growth and job performance (Magnet Force #'s 4,14).

Financial Administration - Assists in preparation of annual budget and

ensures efficient utilization of supplies/resources and cash management

guidelines. Supervises completion of daily billing and collection

processes. Assures accuracy of patient charges and directs patients

appropriately with billing-related issues or pre-certification needs.

Oversees procurement and appropriate maintenance of medical and

pharmaceutical supplies.

Position Requirements:

Education:

Required:Bachelors Degree in Nursing

Experience:

Required:1-2 years of previous job-related experience

Preferred:3-5 years of previous job-related experience

Licensure/Certifications:

Required:

CPR (Cardiopulmonary Resuscitation)

Current Registered Nurse License State of Illinois

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Job Number: 00062147

Location: LaGrange, IL

Organization Name: Loyola University Medical Center

Facility: LUHS-LaGrange Family Center

Employment Type: Full time

Hours: 40