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GUNDERSEN HEALTH SYSTEM Patient Attendant Hospital in LA CROSSE, Wisconsin

JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:32 Do you want to be part team that helps patients get the love and support they need? Be a Patient Attendant in the Hospital! This position cares for patients by collaborating with nurses, certified nurse assistants and other staff to make sure our patients have a comfortable and pleasant stay! What you will work: .8 FTE = 64 hours every 2 weeks Monday - Friday 7:00am - 3:30pm Every other weekend rotation Primary location - Heritage Unit What you will do: Keep general items in rooms stocked Patient interaction - assist patient with ordering food, making phone calls and general room comfort Keep the rooms and hallways organized/tidy Transport patients via wheel chair What you will get: Job satisfaction An engaged team with a welcoming environment A top rated retirement plan and healthcare benefits and much more! What you need: High school diploma or equivalent 1 year in a role that works with the public Job Description: This position provides a warm and responsive greeting to Gundersen Health System patients and visitors by assisting them in and out of vehicles, providing directions, transportation and escorting to departments and other personal assistance as needed. Major Responsibilities: 1. Demonstrates exceptional customer service and effective communication in greeting, directing, escorting and assisting patients, family members, and visitors. 2. Acts as a resource assist patients and visitors in need of urgent/emergent medical care/services or in need of personal assistance. 3. Physically assists patients in obtaining and using wheelchairs and escorts patients to appointed departments while using proper body mechanics. 4. Demonstrates competency in computer skills related to the functions of the department including the use of Epic, Meeting Room Manager, VendorMate, Disklavier, Gladiator, and Microsoft Office Suite. 5. Helps enforce the policies that are in place set by Gundersen Health System at the main entrances. 6. Instrumental in maintaining a debris and clutter free entrance by alerting Environmental Services if entrances/restrooms need additional attention. 7. Maintains wheelchairs to ensure cleanliness, availability and safety for our patients\' use, and notifies housekeeping of wheelchairs that need repair or service. 8. Solicits and responds to customer complaints/concerns/compliments either in writing or verbally, using appropriate resources. 9. Handles ongoing distribution of magazines and newspapers for patients/families in the clinic, Founders Building, East Building and hospital ensuring that magazines are up-to-date, appropriate, clean and in good repair. 10. Monitors parking and traffic at entrances and notifies security... For full info follow application link. EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1FE60753F0A74BC8

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