IHG HEAD COACH in Kuwait City, Kuwait
Job Number EMEAA05868
Hotel Brand: Crowne Plaza
Europe, Middle East, Asia & Africa - Kuwait - - Kuwait City
At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:• Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do. • Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.• Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful
Your day to day
The Health Club Head Coach a passionate, positive, and energetic person that loves to help people be the best they can be, is responsible for coaching workouts, managing schedules of Fitness trainers within the studio and motivating members of the studio while leading them through pre-defined workouts, responsible in planning, assigning and directing work of the fitness team as well as assessing their performance and addressing complaints and resolving any problems. This position is responsible for in interviewing, hiring and training a fitness team member, communications, supervision of childcare, personal training, group exercise and fitness programs. Enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes. Ensuring compliance with health and safety legislation. Maintaining customer service standards, enthusiastic, energetic, personable and friendly disposition. Dealing with enquiries, complaints and emergencies. Undertaking administrative tasks.
What we need from you
Bachelor’s degree / higher education qualification /Certified / two to four years of experience in a hospitality. Must speak local language. Other languages is an advantage. Ability to take direction from ownership/management and assist in any special project. Ability to communicate effectively with staff and members in order to promote high levels of customer service within the staff).
What we offer
We’ll reward all your hard work with a competitive compensation and benefits – including superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.