Required: * High school diploma or general education degree; or one to three months\' related experience and/or training; or equivalent combination of education and experience * Carry out detailed but uninvolved written or oral instructions * Deal with problems involving concrete variables in standardized situations * Read and comprehend simple instructions, short correspondence, and memos * Possess knowledge of modern office equipment, systems, and procedures * Apply general rules, regulations, and policies to specific work situations * Possess the tact necessary to deal effectively with patients, physicians, and employees Summary: The Dental Intake Specialist is responsible for interviewing incoming patients or representatives. The Dental Intake Specialist must enter information required for patient admission into the electronic health record on time to be consistent with clinic registration procedures. Duties Include: * Answer phone calls, taking patient or representative messages, scheduling appointments, and calling patients in for sooner appointments when needed * Greet patients as welcomed guests to our office, following office guidelines for efficient check-in * Interviewing patients to obtain and record name, address, age, income, emergency contact information, and provider that they are requesting to see; processing individual or commercial insurance companies for payments * Contact insurance company to verify patient coverage and obtain information concerning the extent of benefits * Explain clinic regulations such as hours, payment of accounts, and schedule of charges * Schedule office appointments according to office guidelines * Confirm appointment and reschedule appointments when necessary * Monitor no-show and cancellations * Perform other duties as assigned Hours: The employee is expected to work on of the following shifts, Monday through Friday, 7:00 a.m. - 4:00 p.m., 8:00 a.m. - 5:00 p.m., 8:30 a.m. - 5:30 p.m. or 9:00 a.m. - 6:00 p.m. and will be called upon to work extended hours and Saturday from time to time.