Randstad Customer Service/Sales Representative in Jacksonville, Florida

Customer Service/Sales Representative

job details:

  • location:Jacksonville, FL

  • salary:$14 per hour

  • date posted:Tuesday, February 12, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Real Estate

  • reference:S_731083

  • questions:meaghan.mccahill@randstadusa.com904-996-9128

job description

Customer Service/Sales Representative

Actively seeking a motivated, results-driven Customer Service/Sales Representative for a rapidly expanding West Jacksonville company (32205). This is a temporary to hire opportunity with career advancement opportunities. The office environment is business casual. Pay rate is $14/hr, Monday-Friday, 8-5 P.M.

The ideal candidate would be

Friendly/Personable

Reliable and Punctual

Superior attention to detail

Focused on maintaining excellent customer relationships

Financially motivated (upselling incentives available!)

Responsibilities:

Act as the company gatekeeper. Intercept calls, faxes, EDI (web portal) orders to process. It is the CSR's purpose to maintain positive business relationships to ensure future sales. Will confirm items are in stock and, if not, will make recommendations on other items in its' place. Up-selling on sales related calls. Call warm and hot leads for possible sales transactions. Will send to credit for approval. Track orders. Send catalogs. Handle returns. Handle customer disputes (typically if they are out of inventory on certain items). Must be computer savvy and have a skill set in Microsoft Office. Will be utilizing Excel, Word and Dynamics. Will also utilize Sales Tab.

Working hours: 8:00 AM - 5:00 PM

Skills:

Extremely organized and pristine attention to detail

Superb work ethic and punctuality

Cheery, positive disposition both while on and off calls

Expert knowledge of customer service principles and practices

Must be able to quickly absorb and retain product knowledge

Education:

High School

Experience:

Entry Level

Qualifications:

  • MS Excel, Word, and Dynamics experience required

  • High School Diploma required

  • 2+ years Customer Service role

  • 2+ years in a sales role extremely preferred

  • College Degree Preferred

Please apply and reach out to Randstad if the person we're looking for is you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.