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Penn State Health Director Environmental and Linen Services in Hershey, Pennsylvania

Penn State Health Milton S. Hershey Medical Center

Location: US:PA:Hershey

Work Type: Full Time

FTE: 1.0

Shift: Days

Hours: 8:00a - 5:00p

Penn State Health Milton S. Hershey Medical Center is conducting a search for our next Director, Environmental and Linen Services.

Penn State Health Milton S. Hershey Medical Center is the only facility in the state of Pennsylvania to be accredited as both an adult and pediatric Level 1 Trauma Center. We are committed to enhancing the quality of life through improved health, the professional preparation of those who will serve the health needs of others, and the discovery of knowledge that will benefit all.

The Director, reporting directly to the Vice President, Hospital Operations provides department leadership for Environmental and Linen Services.

As strategic leader for responsible areas, the Director will implement action plans in support of organizational goals and initiatives related to quality, patient experience, employee engagement, operational excellence/clinical effectiveness and financial management.

This individual will leverage performance indicators and benchmarking data to improve operational efficiencies and productivity to align with best practices. This will include Developing and executing an efficient unit-based labor model for the facility as well as optimizing the utilization of a Bed Management System.

As a leader integral to positively influencing employee engagement, the Director Environmental and Linen Services will prioritize staff and leadership development to creating a culture of respect and inspiration. A critical component will be to identify staff training needs, develop or assist with development of training programs to meet needs, and work to create a culture of service excellence and accountability.

A visible leader for all assigned departments, the Director will effectively communicate the state of the operation to the Vice President of Operations, department leaders and staff, vendors, and the organization-at-large. The Director will also collaborate and engage with Infection Control, Nursing, Safety and Operational Excellence to develop and drive standard operating procedures, policies, and guidelines to support our mission to deliver high quality care at the lowest possible cost.

The Director of Environmental and Linen services will be integral to monitoring and ensuring all departments are in compliance with all applicable federal, state, and local environmental health and safety laws, standards, regulations, and requirements (e.g., Joint Commission, Department of Health, etc.).


Bachelor’s degree in business, management, or related curriculum is required.

5 years of experience with a thorough knowledge of environmental services in an advanced healthcare setting is required.

Experience in regulatory compliance required (e.g., Joint Commission, DOH).

Experience in negotiating contracts, agreements, and partnerships based on financial and operational needs required.


Master’s Degree from an accredited college preferred

7 years of experience with a thorough knowledge of environmental services in an advanced healthcare setting is highly desirable.

CHESP Certification preferred.

Experience in managing a workforce covered under a collective bargaining agreement preferred.

Why Central Pennsylvania is a great place to live?

We are proud to possess a vibrant downtown area which affords exceptional cultural opportunities including the Hershey and Harrisburg Orchestras, museums, a highly rated amusement park, the Hershey Theater, farmer’s markets and some of the finest dining in the region. We are an easy distance from the Fulton Theater, York Little Theater, Lancaster’s Amish country, and walkable towns like Hummelstown and Lititz. For the outdoors enthusiast, we have ample opportunities for hiking, biking, rowing, and hunting. For sports lovers, we are home to the American Hockey League’s Hershey Bears, the Minor League Baseball’s Harrisburg Senators, and the United Soccer League’s Penn FC.

Central Pennsylvania is an exceptional combination of rural, suburban, and city living and is also within a day trip distance of some of the country’s most famous cities - New York, Washington DC, and Philadelphia.

Penn State Health offers exceptional benefits beginning day one, paid time off programs to ensure that our employees have time to enjoy strong life/work balance, and tuition programs to ensure that our staff have the resources needed to grow professionally.

Beyond that, this is an exceptional opportunity for an individual to lead an exceptional team of professionals focused on providing the best experience for patients and facilitating exemplary outcomes.

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained