Trinity Health Arrival Team Leader, Radiology, 40hrs/wk- Days in Hartford, Connecticut

JOB SUMMARY

Responsible for smooth, efficient day to day operations related to the Radiology Front End Process. This position is accountable for the coordination of staff to complete accurate documentation including but not limited to pre-registration, screening and on-site registration, insurance requirements and eligibility, compliance and patient arrival functions. This position requires high levels of customer service with patients, visitors, physicians and hospital staff. The incumbent will apply knowledge of insurance, privacy and medical terminology on a daily basis. Additional responsibilities include ordering supplies, actively participating on workflow improvement and business operation opportunities.

JOB QUALIFICATIONS

Education: Associate's Degree in Healthcare Administration or related field.

Experience: Experience in patient registration, insurance verification or any equivalent combination of education and experience that would demonstrate acquisition of the knowledge/skill required to perform the duties of this position. Previously supervisory experience or coordination of operations required.

Licensure: None required.

Skills: Excellent interpersonal, communication skills (oral and written), training and computer skills. Ability to manage a complex staffing plan, analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service oriented working relationships with patients, physicians, co-workers and supervisors. Must demonstrate problem solving and independent judgment to effectively and efficiently run the daily operations of the customer service team.

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Job Number: 00118239

Location: Hartford, CT

Organization Name: Trinity Health Of New England

Facility: NESF - Saint Francis Hospital

Employment Type: Full time

Shift: Day Shift

Hours: 40