VeoRide Fleet Technician Lead - Harrisonburg in Harrisonburg, Virginia
At VeoRide, we're bringing the next generation of mobility sharing to cities and universities globally through our dockless pedal bike, e-bike and e-scooter systems. We also offer fat-tire bikes, cargo bikes and ADA-compliant bikes ? making us the only shared mobility provider with this breadth of options. We design and engineer our own vehicles, hardware and software systems to provide a greener, healthier mode of transportation to make the communities we serve more sustainable and livable. Our mission is to offer the best combination of multi-modal sharing technology and seamless customer service, so users can unlock joy in their day. We are looking for exceptionally talented individuals who are ready to take on exciting challenges and own solutions. We are headquartered in Chicago, IL, but we are hiring across the U.S. Join us!
Are you the person your friends call when something needs to be fixed or repaired? Do you need to know how something works? Are you passionate about scooters and micro-mobility? Are you interested in helping to lead a market? If so, you might be VeoRide?s next Fleet Technician Lead.
As a VeoRide Fleet Technician Lead, you will be responsible for helping manage technicians and maintain/repair our vehicle fleet. VeoRide seeks technicians who are passionate about providing riders with excellent customer service by maintaining our vehicles and continually improving the efficiency of our fleet operations. Fleet technicians will rebalance scooters/ vehicles throughout the city and perform minor repair and maintenance related tasks.
An ideal candidate for this role will be a team player who loves to solve problems, manage a team, work with their hands and be active throughout their entire shift.
Responsibilities and Duties
Performing routine inspection and maintenance of scooter fleet
Leveraging metrics to optimize efficiency across repairs, charging, patrol & rebalancing.
Managing schedules of technicians to ensure adequate market coverage
Redistributing scooters around VeoRide?s service area
Identifying, documenting, and recovering scooters requiring in-shop repair
Logging maintenance activity in VeoRide?s information management system
Responding to on-demand field customer service requests
Utilizing available & implementing new technology to optimize day-to-day operations
Qualifications and Skills
Mechanical and technical aptitude
Previous electric scooter or mechanical/electrical experience highly preferred
Management experience preferred
Ability to lift up to 60 lbs regularly and be on your feet for the entirety of a shift
Knowledge of local geography and street layout
Flexible schedule including early morning, night, and weekend shifts
Highly responsive and detail-oriented
Strong communication and interpersonal skills; must be a team player
Passionate about making Harrisonburg a better place to live and ride
Benefits and Perks
Opportunity to work in a fast-paced, early stage technology company
Flexible work hours and Harrisonburg locations