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Job Summary

The Phlebotomist will perform phlebotomy utilizing a variety of techniques. This position will be responsible for accurately performing specimen collection of inpatients and/or outpatients. Samples collected by the phlebotomist are used for laboratory test procedures that are essential in the diagnosis and treatment of patients. The incumbent will be accountable for the accurate data entry of order and collection information, verification and receipt of specimens, and the processing of reports and result inquiry requests.

Essential Job Functions

  • Demonstrates competency in Laboratory Information System (LIS) functions by accurately placing orders, monitor various reports to track specimen and/or results, responding to system errors, and correctly look up test codes, collection info, and physician demographics.

  • Follow standard precautions when performing venous or capillary phlebotomy.

  • Assure the correct identification of patient and specimen by using two identifiers.

  • Follow specific written department protocols for blood collection and post-venipuncture care.

  • Use correct "order of draw" when collecting specimen.

  • Respond to pages within an acceptable time frame and based on appropriate prioritization.

  • Demonstrate minimal redraws and performs in compliance with redraw policy.

  • Maintain acceptable blood culture contamination rate of <2%.

  • Assist or perform specimen procurement techniques as required.

  • Assist with urine drug screen collections and collections for legal alcohols, following established protocol.

  • Perform nasal swab collections for MRSA.

  • Collect throat swabs for culture and strep screens.

  • Receive and process laboratory orders, document receipt of specimens, and assess basic specimen appropriateness.

  • Adjusts information to enable maximum efficiency in testing and reporting, e.g., modifies orders as necessary, attaches FAX, etc.

  • Comply with established protocols for patient identification and specimen labeling and is knowledgeable about patient safety goals.

  • Process orders and patients appropriately during downtime to ensure progression to testing.

  • Assure accurate transfer of physician orders and special instructions.

  • Accurately tracks specimens and resolves problems related to tracking.

  • Interact effectively with healthcare providers, co-workers and patients to represent the department and to obtain and exchange information needed to expedite quality laboratory services.

  • Assure that telephones are answered with professional etiquette and manage calls to keep hold time and transfers to a minimum.

  • Remain current with changes in department protocols in order to communicate accurate information.

  • Deliver specimens to laboratory in a timely manner, packaging samples to ensure safe transport.

  • Fill supply orders and send supplies to floors as needed.

  • Progress specimens to sections in an organized manner, recognizing the impact on overall operations.

  • Print, organize and process a variety of documentation to assure continuity of service between and among staff.

  • Print and monitor collection lists and labels.

  • Organize barcode labels to clearly represent work processes and status.

  • Monitor delays and takes action to resolve, especially with pending or incomplete collections

  • Utilize function CLR to monitor collections and orders, and initiate corrective action as needed.

  • Process faxes and results to expedite results reporting, assuring professional appearance and quality of the report.

  • Maintain operational readiness to provide prompt response to service requests.

  • Inventories and order supplies as necessary and rotate stock to limit unnecessary waste.

  • Maintain organization, current stock inventory and professional appearance of phlebotomy baskets.

  • Compile, sort, mail, fax and process results in a timely accurate manner.

  • Perform scanning and indexing of patient orders.

  • Organize, prioritize and send out testing performed in Excela laboratories or in approved reference laboratories.

  • Organize samples for send out testing.

  • Ready samples for transport, including any and all computer work required, i.e. click and pack, tracking, etc.

  • Receive reference lab reports and scan reports into the system.

  • Maintain send out testing supplies and requisitions.

  • Manage study protocols that are sent to research laboratories.

  • Operate hospital vehicles in compliance with all regulations, ensuring safe and efficient travel between collection sites.

  • Participate in the phlebotomy competency and validation of new employees, RN's and technical partners.

  • Other related duties as assigned.


  • High School Diploma or GED.

  • Completion of Phlebotomy Training Program or six (6) months experience performing phlebotomy.

  • Knowledge of coding, basic math, and payer/insurance benefits.

  • Knowledge of Microsoft Office applications and general office related equipment, such as a fax or copier.

  • Medical terminology and specimen knowledge and laboratory information system experience preferred.

  • Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.

  • Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

License, Certification & Clearances

  • PA Act 153 Clearances (Act 34-PA Criminal Record Check from the PA State Police system, Act 33-PA Child Abuse History obtained through the Department of Public Welfare, Act 73-FBI Fingerprint screening within 2 weeks of hire.

  • Certification from an accredited Phlebotomy program preferred.

  • Proof of valid Pennsylvania Driver’s License may be required during employment.Supervisory Responsibilities

  • This position has no direct supervisory responsibilities.

    Position Type/Expected Hours of Work

  • Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).


  • Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations.

  • Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.

  • Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela’s missions, vision and values.




  • PHLEBOTOMY: Novice



  • Loyal: Shows firm and constant support to a cause

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



  • Self-Starter: Inspired to perform without outside help

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals



  • HS Diploma or better


  • Certification or better in PHLEBOTOMY

Licenses & Certifications





  • Completion of Phlebotomy Training Program or six (6) months experience performing phlebotomy.

  • Knowledge of coding, basic math, and payer/insurance benefits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)