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Samaritas Documentation Specialist / Bookkeeping - Full Time, Grand Rapids in Grand Rapids, Michigan

At Samaritas, we ask you to join us - to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!

Samaritas, one of the state's largest faith-based nonprofits, has been sending ripples of positive change into Michigan communities since 1934. Prior to 2016, Samaritas operated as Lutheran Social Services of Michigan.

Samaritas provides a continuum of care to all in need with approximately 70 different programs in 40 different locations in Michigan. We believe in diversity and inclusion, for the people we serve and the people we employ. Employing nearly 2,000 employees in opportunities ranging from direct service to management in Michigan's Lower Peninsula, we hope that you will consider joining the Samaritas team and help work in making a difference in communities across Michigan.

We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.

Job Summary

Reviews case files to ensure compliance with organization policy and other regulatory requirements.

Duties and Responsibilities

  • Coordinate with Supervisor to determine case files to be reviewed.

  • Perform review of each case file to ensure that necessary paperwork is in order and meets all agency policy and outside regulatory requirements.

  • Send and retrieve case files from offsite storage facility.

  • Review all documents for accuracy (i.e. names, dates, etc.).

  • Provide completed case review forms to the supervisor so changes can be made to the case file if necessary.

  • Track all pertinent case paperwork, i.e. reports, legal paperwork to ensure completion in a timely manner and use various data entry systems to do so.

  • Advise and request assistance of program supervisor and/or manager to resolve any significant problems identified.

  • Maintain files according to filing requirements, provide related needs such and copying labeling, recordkeeping, etc.

  • Recommend changes within our current system that improves efficiencies.

  • Communicate with and respond to any issues raised by staff.

  • Provide support to staff.

Job Qualifications

Education, Training, and Licensure/Certification

  • Associate's degree in human services field preferred.


  • Two or more years' experience in a related capacity with knowledge of adoption and/or foster care and licensing requirements preferred.

Knowledge Skills and Abilities

  • Good verbal and written communication skills. Ability to speak, read and write fluent English.

  • High level of detail orientation and ability to communicate effectively.

  • Ability to operate with minimal direct supervision

  • Ability to work within complex social systems and coordinate resources as they apply to client needs.

  • Ability to analyze and problem solve critical situations.

  • Ability to work in a team relationship with other professionals from varied community groups, agencies and disciplines.

  • Knowledge of state and local human service systems and resources, particularly as they apply to child and family services.

Additional Work Requirements

  • N/A

Physical and Mental Requirements

  • Works extended hours with continual concentration.

  • Near visual acuity.

  • Ability to move freely about.

  • Hand-eye coordination.

  • Hand and finger dexterity.

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Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled

Posted Date2 weeks ago(11/18/2019 4:34 PM)

Requisition Number2019-5041

CategorySupport Workers

Employee TypeFull-Time

Hours Per Pay Period80


Work Hours8:30 a.m. - 5:00 p.m.

Weekends and/or Holidays RequiredNo

On Call RequiredNo

Position LocationUS-MI-Grand Rapids