KPMG Associate Director, Network Operations in Grand Rapids, Michigan

Associate Director, Network Operations

Atlanta, Georgia

Requisition #: 41131

Practice Area: Business Support Services

Location: Denver, CO; Atlanta, GA; Chicago, IL; Grand Rapids, MI; St Louis, MO; Dallas, TX

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Network Operations to join our Digital Business Transformation organization. This opportunity is open to internal candidates from all KPMG US locations and external candidates interested in being based in one of the cities listed within this posting.


  • Lead Network Operations activities, including the development of roadmaps, complex problem diagnosis and resolution, and project implementations

  • Partner with the IT architecture and engineering groups to help ensure alignment with business initiatives while adhering to KPMG guidelines and leading industry practices

  • Review technical requirements to ensure alignment with business requirements and projects, providing constructive input and direction for blueprint consumed by operational teams

  • Act as Lead subject matter professional for Critical Response Team (CRT), providing diagnostics and corrective actions, and engaging 3rd party vendors as necessary

  • Provide timely incident reporting to IT governance and ensure post mortems for complex incidents are conducted while creating and maintaining known errors and resolutions registry to provide statistical data pertaining to short term incidents and chronic network problem

  • Create standard boilerplates to be used on new installed devices


  • Minimum of seven years of progressive experience supporting enterprise network IT infrastructure with leading and managing operational network teams

  • Bachelor’s degree from an accredited college/university or equivalent work experience

  • Knowledge and experience with network Security Technologies Cisco ASA, Palo Alto firewalls, Cisco AnyConnect, IPSec VPN, Cisco CSM and ACS, BlueCoat proxies, director and Reporter, SSL/TLS, DNS, Tacacs/RADIUS, RSA, SecureID and SNMP monitoring and reporting and data center routing and switching

  • Experience with Forescout NAC, F5 load balancers, Cisco Firepower/Sourcefire IDP, Splunk, system patch management and procedures, and a general ability to analyze systems and recognize potential faults

  • US Citizenship is required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Our Benefits


KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).


  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.