North Memorial Health Care Clinic RN Lead in Golden Valley, Minnesota

Clinic RN Lead Job ID 18-2339 Date posted 12/15/2018 Shift Days Shift Length 8 Hours Weekend Requirement None Hours Per Two Week Pay Period 80 Department Golden Valley Family Phys Location Golden Valley, Minnesota Description The RN Lead performs clinical care coordination and oversight to ensure customer care staff is delivering highest level of appropriate customer care. Accountabilities: * Ensures staff are optimizing Epic to support best practice work flow including monitoring inbasket and working with staff to appropriately scrub messages. * Ensures customer care staff are flexing according to physician staffing levels. * Identifies and tracks ongoing educational needs as necessary to ensure staff competency. * Ensures clinical staff is working to the top of their job accountabilities/license/certification. * Continuously involved in identifying process and staff efficiencies. * Assists in interviewing/hiring new staff. * Performs administrative duties. * Orients new staff and insures that current staff meet required training/certification (i.e. BLS, Safety, Infection Control, etc.) Insures equipment is in working condition. Coordinates repairs as necessary. * Maintains equipment and medication logs and records. * Assists with customer care functions. * Able to perform all areas of customer care. * Assists with RN Triage as needed. * Insures cleanliness and orderliness of customer care areas. Requirements Education * Graduate from an accredited school of nursing. * Bachelor's Degree in Nursing required Experience * 3 -5 years nursing experience in a clinic required. * Previous supervisory experience preferred within a clinic setting. Knowledge, Skills and Abilities * Knowledge of nursing theory and practice. * Ability to maintain quality, safety, and infection control standards. * Knowledge of Primary Care Principles/Practices. * Strong computer skills. License Requirement * Current licensure as RN in State of Minnesota State Requirement * Current BLS certification NMHC Standard Additional Information This position will support various clinics in the metro collaborating with multiple disciplines and teams across the organization including supervisors, managers, quality, educators,and physicians. At North Memorial Health, we're on a mission to change healthcare. We're delivering unmatched customer service and empowering our customers throughout Minnesota and Western Wisconsin to achieve their best health. North Memorial Health is a leader in delivering advanced medical care from Emergency, Urgent Care, Specialty Programs and Services, Primary Clinics, Ambulance and Air Medical Transportation. NMHC is an Equal Employment Opportunity/Affirmative Employer Women, minorities, veterans, and individuals with disabilities as well as all other qualified individuals are encouraged to apply.