American Airlines Manager, Reliability in Ft Worth, Texas

Location: DFW Hangar 5 (Delta Hgr) (DFW-HGR5)

Additional Locations: None

Requisition ID: 27043


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.

You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

​This job is a member of the Engineering Team within the Integrated Operations Division. This position will be responsible for managing a group of reliability engineers and/or analysts responsible for reliability program at American. This job also drives improvement to the fleet reliability by managing a group that collects and analyzes operational data to identify and resolve root cause issues.

Specifically, you’ll do the following:

  • Manages reliability analysts and engineers which monitor the operational reliability of airframes and components with a variety of data sources/tools

  • Leads the development of department data bases, predictive tools and lead data analysis

  • Tracks corrective action development/implementation and verify corrective action effectiveness

  • Evaluates Maintenance program adjustments for airframe and components

  • Acts as primary Reliability interface with FAA

  • Coordinates corrective items with appropriate engineering and Maintenance groups

  • Maintains a current knowledge of operational needs / issues and direct the department toward actions that lead to improvements

  • Acts as a liaison with other Technical Operations departments and vendors to provide assistance in order to resolve component performance issues

  • Determines root cause of system/component failure and initiate resolution and facilitate among working groups (engineering, aircraft manufacture and other relevant departments)

  • Coordinates resolution of negative trends through the Reliability Program

  • Analyzes, acts and disposes the adverse trends, repeats log items, and services interruptions; creates charts, graphs, and reports for bi-monthly fleet briefs for senior management

  • Ability to provide off hour, weekend, and holiday support as needed


Required Qualifications

  • Bachelor's of Science degree in Mechanical, Electrical, Aeronautical Engineering or advanced Statistics or Mathematical degree with experience in maintenance

  • 4 years of experience in a leadership role in commercial aviation

  • Working knowledge of Lean/Six Sigma principles

  • Knowledge of Mircrosoft Office to include Word, Excel, Outlook, etc.

  • Demonstrated ability to manage major projects on schedule

  • Ability to effectively manage multiple projects at the same time

  • Demonstrated skills in employee development

Preferred Qualifications

  • ​Masters of Business Administration or other advance degree or certification

  • Previous experience in developing databases with experience in merging of data

  • 5 years of experience in leadership role

  • Thorough understanding of AA Policies and Procedures

  • Proficient with Microsoft Office software and similar analysis and database/reporting software including SAS, Tableau, VBA, SQL, and Text Mining

  • Experience in Aviation

Additional Locations: None

Requisition ID: 27043

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.