Trinity Health Medical Front Office Receptionist, Occupational Medicine Millbrook FT 80 in Fresno, California

Reporting to the Office Coordinator, Occ Medicine Millbrook, this position is the first point of contact for SAMP patients and create the first impression of the medical office. This position is the first contact via telephone by prospective patients accessing SAMP providers. The Front Office Receptionist is an expert at providing excellent customer/patient services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions

  1. High school diploma or GED is required.

  2. Completion of a Medical Assistant program or two (2) years' prior experience as a Medical Assistant is required.

  3. Current American Heart Association (AHA) Healthcare Provider CPR card is required. Current incumbents as of 8/1/2018 will have

until 10/1/2018 to present certification.

  1. Exceptional verbal and written communications skills are required.

  2. Attention to detail, ability to multi-task and flexibility is required.

  3. Strong computer skills with experience and proficiency with medical systems is required.

  4. Ability to operate general office business machines (e.g., fax, copiers, etc.)is required.

  5. Knowledge of Medical Terminology is required.

  6. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.

  7. Medical Assistant Certification (CCMA) from National Healthcareer Association (NHA) is preferred.


Job Number: 00121604

Location: Fresno, CA

Organization Name: Saint Agnes Medical Center

Facility: SACA - Saint Agnes Medical Center

Employment Type: Full time

Hours: 40