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Stanley Acess Technologies Inside Sales Account Manager in Fishers, Indiana

62779BRTitle:Inside Sales Account ManagerBusiness:US - SSS - SPSState / Country / Province:Indiana Job Description:STANLEY Products and Solutions, part of Stanley Black & Decker, designs and manufactures industry leading physical security solutions including video monitoring, electronic access control, alarm systems and big data analytics for retail. Our world-class portfolio comprises four trusted, market-tested brands: 3xLOGIC, PACOM, Sonitrol and PAC/GDX.

As a part of the Stanley Products and Solutions group the 3x LOGIC team is looking for an Inside Sales Account Manager located in Fishers, IN - work hours 10am - 7pm EST.

The Inside Sales Account Manager will be responsible for working with the field sales team (Regional Sales, National and Key Account Managers, Field Engineers and Manufacturer’s Representatives) and serve as the primary point-of-contact for all customers and projects in their assigned region as well as provide assistance and secondary coverage to customers and projects company-wide. The Inside Sales Account Manager is responsible for managing the relationship between the Company and our clients, responding to their requests and following up with internal departments to ensure the highest quality customer experience possible.

ROLES & RESPONSIBILITIES

  • General pre-sales support for our resellers and their end-user customers which includes product demonstrations via webex.

  • Supporting the regional sales teams which include Field Sales, Field Engineers and Manufacturers Reps.

  • Proactively identifying, winning and tracking new customers and projects

  • Serve as the single point-of-contact for customers and projects, acting as liaison between the customer and all other 3Xlogic departments and personnel.

  • Supporting marketing programs.

  • Sales tracking and follow up.

  • CRM software management

  • Achieves assigned sales quota in designated partner accounts.

  • Meets assigned expectations for profitability.

  • Completes partner account plans that meet company standards.

  • Maintains high partner satisfaction ratings that meet company standards.

  • Completes required training and development objectives within the assigned time frame.

  • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.

  • Closely coordinates company executive involvement with partner and end-user customer management as appropriate.

  • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

REQUIRED QUALIFICATIONS:

  • Associates degree or higher from an accredited institution and a minimum 1 year of experience in a B2B sales or Retail sales environment

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree

  • Excellent written and verbal communication skills.

  • Experience in sales and are comfortable dealing with technical products.

  • Possess a positive sales mentality and good negotiating skills.

  • Proactive and flexible.

  • Excellent organizational skills.

  • Capable of independent self-motivated action based on your own initiative, but also a good team player.

  • Experience in Security product sales

  • Bi-lingual (Spanish)

    SBDCSS

    Requisition Number:62779BRCity:FishersEEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

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