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GloryBee Inside Sales - Customer Service Representative in Eugene, Oregon

Inside Sales - Customer Service Representative

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  • Sales

  • Eugene, OR, USA

  • Full Time

    DOE + Comprehensive Benefits

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Who We Are:

GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free (to include marijuana) at GloryBee.

Your Contributions to the Team:

As the Inside Sales Customer Service Representative, you'll be responsible for a variety of administrative tasks to support the inside sales team (your colleagues) along with fielding inquiries from our customers. A typical day could entail: order entry, processing returns, document control and reporting, along with answering live-chat inquires. You will embody a high level of customer service and utilize your stellar communication skills as a means to educate and assist our customers. Your weekly contributions will be made Monday - Friday 8:00 AM - 4:30 PM.

What We Are Looking For:

  • Two years administrative experience

  • High school diploma or higher

  • Pro in MS Office Suite with intermediate level skill in MS Excel

  • Excellent math skills and attention to detail

  • Excellent customer service skills

  • Knowledge of food products preferred

  • Exceptional written and verbal communication skills

  • Exceptional phone and email etiquette

  • The ability to multi-task and problem solve in a fast paced work environment

Why You Should Join the GloryBee Family:

  • Dynamic, forward thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products

  • Rewards and recognition for superior performance

  • Collaborative environment fostering teamwork and accountability

  • Opportunity to work for a company that positively impacts people's lives

  • Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules

  • You will be embraced by company culture that is very much that of a family and acquire 200 new "family members"

  • Visit our website to learn more!