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Marshfield Clinic Patient Access Representative - Casual in Eau Claire, Wisconsin

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Patient Access Representative - Casual

Cost Center:

114027 Registration-Eau Claire

Scheduled Weekly Hours:

8

Employee Type:

Casual

Work Shift:

Variable (United States of America)

Job Description:

JOB SUMMARY

The Patient Access Representative is responsible for the collection of registration data to accurately identify, interview, admit and register inpatient and outpatients. This individual will provide exceptional customer service to meet the needs of customers.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: High school diploma or equivalent.

Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course.

EXPERIENCE

Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.

Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Become a member of the Marshfield Clinic Health System and discover one of the most challenging and rewarding opportunities of your career. We bring together research, education, a children’s hospital, primary care and numerous subspecialties to deliver outstanding health care at the highest level. All at a mid-sized health system right here in Wisconsin – the heart of the United States.

We want great people just like you to join our team. Collaborate with colleagues who care about you and your patients or play a supporting role in this growing organization. And, work in a place you can hear yourself think, within a team that supports you and challenges you to grow.

It’s not complicated. It’s the next step in a successful career.

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