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Dell US Data Center Operations Manager in District Of Columbia

Virtustream, a Dell Technologies business, is the enterprise-class cloud company that is trusted by organizations worldwide to migrate and run their mission-critical applications in the cloud. For enterprises, service providers and government agencies, Virtustream’s xStream® Management Platform and Infrastructure-as-a-Service (IaaS) meets the security, compliance, performance, efficiency and consumption-based billing requirements of complex production applications in the cloud – whether private, public or hybrid.

U.S. Data Center Operations Manager

Location: Las Vegas, NV

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Data Center Operations Manager, on our Product and Technology team in Las Vegas, NV.

Data Centers are the brains of a company, storing and processing huge amounts of data. They’re highly important to our customers – which means they’re highly important to us. Our IT Data Center Operations team’s remit extends from design, evaluation and analysis to testing, debugging and the implementation of applications programs. Supporting system hardware, peripherals and software within data centers, we identify, isolate and resolve problems, implement immediate resolutions when necessary and manage systems consoles from an operational and troubleshooting perspective.

Key Responsibilities

The Data Center Operations Manager is responsible for the management of the physical infrastructure for commercial, public sector, healthcare and other multi-cloud platform environments within multiple, geographically disparate data center spaces, and the effective management of the data center operations staff within those regions. This individual should be an authority on “all things” data center-related.

Essential Requirements

  • Being an integral part of all projects. Our company is growing exponentially, and its continued success will be dependent upon the Data Center Operations Manager’s ability to be flexible, while working in an ever-changing, fast-paced, high-energy, environment; overseeing key deliverables for multiple projects simultaneously.

  • Capacity planning with the ability to create and maintain both high-level floor-plans, detailed elevation documents and cabling design diagrams (a.k.a. cut sheets).

  • A subject matter expert with the ability to communicate with employees on all levels. Must be able to provide brief, yet distinct and accurate summary reports to management, while at the same time, having the capability to provide granular, detail-oriented technical guidance to team members when necessary.

  • Developing, maintaining and operating within a budget.

  • Management and oversight of training, including interdepartmental cross-utilization training.

Additional Requirements

The effective management of resources and occasional hands-on support, ensuring timely completion of the following tasks:

  • The installation and integration of cabinets, PDU's and peripherals (power cables, extensions, etc.)

  • The installation of servers, storage devices, network gear and other hardware

  • Performing fiber and cable assembly and installation and testing

  • Troubleshooting hardware failures

  • Performing hardware upgrades

  • Providing remote hands for break/fix support, including on-call

  • Participating in Emergency and Preventative Maintenance windows and bridge (conference) calls during outages

  • Working on and completing assigned service requests

  • Performing vendor and customer escorts and tours of facilities

  • Assisting with data center audits and completing all required documentation and performing equipment inventory

  • Completing walk-through's, performing audiovisual inspections; identifying and addressing any potential issues

  • Identifying, completing and tracking projects, tasks and action items that are assigned, following existing workflow processes and procedures based on industry standards

Qualifications

  • An understanding of data center best practices, standards and guidelines (e.g. TIA-942, TIA-568X, IEEE 802.X, and others)

  • 5 to 7 years of data center operations management within an enterprise organization

  • BS in Computer Science, Information System or equivalent work experience

  • Occasional travel required. Must be able to travel for work up to 25% of the time

  • A commitment to excellence

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can keep the lifeblood of a company going, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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