N Street Village Full Time Advocate I/II in District Of Columbia

N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, D.C. With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at: www.nstreetvillage.org

Advocate Is and IIs work in an interdisciplinary team to provide services for women in N Street Village’s programs:

  • Bethany Women's Center offers safe respite from the streets, meets a woman’s basic needs for food, clothing, laundry and showers, provides access to resources for housing, health, legal and other needs, and offers a confidential crisis and case management support.

  • Erna’s House serves 31 women with histories of chronic homelessness

  • Miriam’s House serves up to 25 women who are living with HIV/ AIDs

  • Patricia Handy Place for Women (PHPW) transitional shelter programs helps clients gain stability and move on to permanent housing. The PHPW offers two types of transitional programs: 1) a therapeutic temporary housing program for 13 homeless senior women 62 years of age or older; and 2) a medical respite program for up to 12 homeless women operated in coordination with Unity Health Care.

  • Patricia Handy Place for Women (PHPW) temporary shelter program provides safe, trauma-informed shelter services to up to 188 women nightly and also provides a service-enriched day program where clients can access resources to help them gain stability.

  • Permanent Supportive Housing provides services for 42 women managing one or more of the following: chronic homelessness, mental health-related disabilities, addiction recovery and chronic physical illness or disability

  • Phyllis Wheatley YWCA provides wrap-around support services to 42 formerly homeless residents

  • Recovery Housing is a therapeutic community program for up to 21 women with co-occurring mental illness and addiction

This position is in the Patricia Handy Place for Women Low Barrier program.

The shift is Tuesday - Saturday, 3pm-11pm.

  • Develop rapport with each resident through routine contact and communication

  • Provide support and assistance for client administrative needs such as proof of residence or a facilities maintenance request

  • Plan and execute group outings and activities, including leading regular floor meetings

  • Assist in the development, implementation and evaluation of case plans and write regular documentation as necessary

  • Plan and execute educational and therapeutic groups relevant to needs to client population

  • Immediately reports serious incidents, allegations, security breaches, or sensitive situations to manager

  • Complete incident reports in accordance with NSV policy

  • Respond to immediate client needs, prevent crises, resolve conflicts, and enforce program rules

  • Conduct regular room inspections and enforce cleanliness and rule compliance

  • Conduct regular drug screen tests and enforce rule compliance

  • Sign off on clients who take medication with staff supervision, and assist clients in keeping track of refills

  • Coordinate with other programs and outside agencies for client services as needed

  • Build and maintain quality working relationships with other teams, co-workers, outside resources and other stakeholders

  • Participate in interdisciplinary team meetings, all-staff meetings, regular supervision meetings, and trainings as required by manager

  • Provide feedback to team and manager on program policies and procedures

  • Participate in program quality improvement activities that improve program policies and procedures and client and program outcomes

  • Assist in developing and implementing an onboarding plan to acclimate new staff to Erna’s House or Miriam’s House

  • Follow all organizational and agency policies and procedures

  • Other duties as assigned

  • Experience working with vulnerable populations and the related issues of addiction and mental illness strongly preferred

  • Values commensurate with an interfaith community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity.

  • HS Diploma/GED and 5 years of working experience, or Bachelors and 1 year of working experience, direct social services experience preferred

  • Possess knowledge of CPI and crisis management skills

  • Communicate honestly and productively with manager, co-workers, outside agencies and clients

  • Take ownership and be accountable for job responsibilities

  • Make decisions that advance the organization’s mission based upon a mixture of analysis, wisdom, experience, and judgment

  • Possess strong cultural competence, including communication ability with a diverse population

  • Capacity to maintain strict confidentiality

  • Multi-task and be adaptable in an ever-changing environment

  • Knowledge of Microsoft Word, Excel, and the internet; ability to learn database program

  • Ability to maintain healthy boundaries

  • Possession of a valid driver’s license and willingness to drive a 15 passenger van preferred

  • Must be able to arrive to work and scheduled meetings on time

  • Must have ability to lift and/or move up to 25 pounds

ID: 2019-1142

Post End Date: 5/31/2019