RSM Collections Specialist in DAVENPORT, Iowa
Support the regions day-to-day AR collections process through the monitoring of AR aging. Following Firm collections policies and procedures takes action to recover delinquent accounts by initiating collections calls. Prepares reports reflecting status of collection activity and recommends resolution for disputed issues with clients.Responsibilities:Transactional collection processing duties may include but are not limited to:Initiate collection calls to clients and ensures that calls are maintained at a high volume and in compliance with the firm's collections policies and procedures, and a positive customer service experience is receivedDocument detailed notes into the collections tracking system, coordinate follow up calls, resend invoices, and research any client account discrepanciesSet up payment terms up to $25,000Ensure timely and accurate processing of all customer correspondence including collection lettersWork independently with Client Service Coordinators (CSC) and Clients regarding payment arrangements, collections, skip tracing and client issuesReporting & Analysis duties may include but are not limited to:Update weekly and/or monthly collections reports as neededAnalyze and recommend resolution for disputed issues with clients, set up payment terms, and administer stop work programBuild and maintain relationships with Partner's, CSC's and Finance Management for additional assistance with more complex collection situationsWork with the outside collection agency as needed. Ensure all items sent out are properly documentedOther duties as assignedRequired Qualifications:Associate's degree or equivalent experienceStrong Microsoft Office skillsAbility to prepare presentations including charts, graphics and tables, speaker notes & handouts, etc.Ability to communicate both verbally and written with diverse audiencesPreferred Qualifications:Bachelor's degree1-3 years relevant experienceProfessional services experienceYou want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.Experience RSM US. Experience the power of being understood.Job ID req8381Line of Business: Internal Client ServiceSubFunction: Finance/AccountingJob Type: Full TimeReq #: req8381Location: 331 W 3rd St., Suite 200, Davenport, IARegion: Central RegionJob Category: FinanceEmployment Type: ExperiencedDegree Required: NoneTravel: YesRSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.