Realogy Holdings Corporation Relocation Consultant (Intern) in Danbury, Connecticut

3140BR

Requisition ID:

3140BR

Job description:

Relocation Consultant (Intern)

The Relocation Consultant serves as the “navigator” of the relocation process for his/her domestic transferees. Responsibilities include, but are not limited to: administering relocation policy/program; counseling on best utilization of resources; reviewing and interpreting marketing reports, appraisals and inspections, oversee equity funding process, coordinating the shipment of household goods, destination services and expense management. Primary caseload consists of homesale activities while ensuring customer and client needs are met in a timely efficient manner through delivery of Top Block service.

MAJOR DUTIES AND RESPONSIBILITIES:

Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers

Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.

Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer

Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards

Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue

Ensure data integrity in all Cartus systems

Maintain compliance with Cartus’ corporate polices, programs, and standards

Other duties as assigned; training, special projects, client presentations, etc.

QUALIFICATIONS / SELECTION CRITERIA

College degree or equivalent preferred

Customer service experience Influential verbal and written communication skills

Two plus years prior relocation, real estate or related field experience

Strong organizational and analytical

PREFER PRIOR HOMESALE/RELOCATION EXPERIENCE

External Title:

Relocation Consultant (Intern)

Employment type:

Full-time

About us:

Cartus Corporation is the world’s leading provider of employee relocation, mobility management and workforce development solutions. Operational for over 60 years, Cartus serves the corporate, government and affinity markets. We offer outsourcing, consulting, and intercultural & language training services. With a staff of more than 2,500 employees, Cartus Corporation assists in relocation to over 160,000 clients annually. We operate in over 150 countries and provide an extensive portfolio of group move management solutions for companies undergoing structural changes. Cartus is a part of Realogy Corporation.

EEO statement:

EOE AA M/F/Vet/Disability

State/Province/Region:

Connecticut

City:

Danbury

Company:

Cartus