UnitedHealth Group Data Quality Analyst - Telecommute in Dallas, Texas
United Healthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
The Data Quality Analyst will design, implement and own the production data research, data issue management and remediation processes for the IHR implementation. Working with the IHR Support function the senior data analyst will implement processes to assess data related issues and engage with data analysts, IHR experts, IT ETL experts and cross functional data stewards to drive root cause analysis and implement short and long term solutions to address concerns. In addition to managing the day to day process with operational reports and tools this individual will create management communication materials per required cadence.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Designs and implement cross team data research, prioritization and communication processes
Manages the data research function for post implementation support data issues resulting from end user and IT feedback
Engages with IT teams in review and understanding of error queue management, related business impact of data issues and prioritization of data research and resolution activities
Engages with program support team and business data stewards to resolve data related issues and determine short and long term approaches to remediation
Develops mechanisms to track progress of longer term remediation across internal and external programs and departments
Drives prioritization and execution of all data research work with a deep understanding of content an effectively manage the data analysts, IT and business operations personnel engaged
Implements and improves data research tools and processes
Leads communication and post production data research and status reporting
Presents written and verbal data and system analysis findings, to business and IT stakeholders
Collaborates with data analytics teams to research data issues and refine data research processes and determine remediation approaches
Engage in pre-deployment UAT and manage post deployment data research and issues resolution processes
Effectively communicate with many levels of the organization, business stakeholders/SME, project managers, developers, system architects, quality assurance, operations, etc.
3+ years systems and data analytics roles in project and post implementation support environments
Broad understanding of healthcare systems and data and their inter-dependencies and relationships
Experience and detailed understanding of healthcare data in two or more areas: Membership, Customer-Product, Provider, Claims, Clinical
Intermediate or greater skills with Microsoft Excel
Health plan and health care delivery (e.g. medical group, hospital, home health care) experience
IT and business operations
Some experience with SQL
Data Profiling experience
User Acceptance Testing and/or QA testing experience
Knowledge of UHG data across lines of business (E&I, M&R and C&S)
Knowledge of relational databases, database structures
College Degree in technical discipline (eg math, science, analysis, computer science, data analytics, informatics etc.)
Demonstrates the ability to communicate complex technical issues to non-technical audience and be understood
Strong organizational and interpersonal skills
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work,(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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